Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Jim from Big Bear, CA Comments

Jim noticed that the volume control on his remote no longer works with Roku, and he's discovered this is a known issue with Roku after a recent update. And it's even worse now after Roku tried to fix it. Leo suspects that Roku may have removed Jim's universal remote from its working database, and as such, only the most basic functions will work, and apparently volume isn't one of them.

Watch Suzanne from Anaheim, CA Comments

Suzanne is about to retire, and she needs a new computer to replace her school-issued laptop. Leo says there's an infinite number of choices in the Windows PC world, but there are also trade-offs, depending on what you plan on using it for. Suzanne wants a 17" laptop. Leo says if you get a 17" laptop, its battery life will be impacted greatly. Plus, there are fewer 17" models out there. Look at HP, Dell, and Lenovo. Leo says that the Lenovo P17 Mobile Workstation is a good option. And it's on sale. Look for coupon codes too, which can cut the price tag in half. 

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch G. Scott from Finland, MN Comments

G. Scott recently bought his wife a new Apple Watch. It can do just about anything, but it has no browser.  Leo says that's what the iPhone is for! You really wouldn't want to browse with that tiny watch screen. And even if it did, it would be limited without the iPhone attached to it.  Don't think of it as a separate computer; it's more of a companion.

Watch Paul from Lansing, MI Comments

Paul has an HP Stream, and he can't update Windows 10. Leo says that's because there's no real storage on it, with a 32GB hard drive. They want to compete with Chromebooks, but people can't do anything with them. As such, you can't really update them. You could install Linux on it. Leo recommends Linux MINT; it uses Ubuntu. There's also PopOS by System76 and Manjaro. 

Watch Resa from West LA, CA Comments

Resa is having issues with his computer dragging. Something is running that is making the computer slow down to a crawl. Leo says it could be an update or some sort of malware. Maybe something recently installed. Check out the task manager. There's an app called Sysinternals Process Explorer that can help. Or, it could be a failing hard drive that's causing problems being read.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Andrew from Ventura, CA Comments

Andrew discovered that Echo has a whisper mode, which is very peaceful at night. Leo says that they added that feature about a year ago. Andrew would also like a dark mode so that Echo is easier to use at night.  Andrew also has a Logitech MX Master 3 mouse, but he can't find a driver for it with his older Mac. Leo says that there's both a Windows and a Mac model, so Andrew may have gotten a Windows version, and the driver is expecting the Mac version. Check out the Steer Mouse Utility from PlentyCom

Watch Thurman from Winchester, MA Comments

Thurman has several programs that are 16 bit. How can he run them? Leo says that there used to be a feature in Windows that would do that. But it's been taken out. So Herman will have to run a virtual version of an older version of Windows. VMWare is the best. QEMU is an emulator that can also do it. 

Watch Bob from Tulsa, OK Comments

Bob wants to know where Windows Media Player stores his music files on his old computer. He has no idea. Leo says you can use the manage file memory command. Ideally, it'll be in the music folder. Then, to start using iTunes, you can add the folder into the iTunes Library. But make sure you check the "let me manage my music" option in iTunes settings. Once that's done, you can connect your phone via USB and then sync. You may also have to convert them to mp3 because your phone won't play WMA files. What's a lot easier is to use iMazing. It'll do it all automatically. But it's $50. It will copy directly to the iPhone though.

Also, using iTunes Match will not only store your music in the cloud but will replace them with high-quality 256kb AAC files. It's $25 a year.