Why Can't I Surf Online and Make a Call With My Phone?

Episode 1770 (2:01:44)

Bill from Denver, CO
Fold 2

Bill got a Samsung Galaxy Fold 2 for his birthday and he keeps getting knocked off the internet with it while being on the phone, through AT&T. Leo says it could be the location, with a cellphone tower that is having trouble. Leo says that it would be a good idea to go back to the AT&T store and have them reset it. From the chatroom ... here is a conversation about how to reset it. There is a troubleshooter with your AT&T Account. Log in and go to the Troubleshooter.