Susan saw that Microsoft wants $130 for WIndows 10. Wasn't it free? Leo says that the official line from Microsoft is that the free upgrade ended a year ago. But they never turned it off. So she can download Windows 10 and upgrade for free. Just don't ask Microsoft. Susan also wants to know if LiveMail is going to go away. Leo says yes, and it's a good idea to start moving the email over to another option. Leo recommends Gmail, and she can even set it up to have her Live Mail forwarded to it. Then she can change webmail providers when ready. But LiveMail will stop working soon.