Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Jan from San Diego, CA Comments

Jan is shaving issues with Apple Mail, where the body of his email message disappears. Leo says that there are a few things to try and clear it. Try viewing the source of the mail to see if the actual text is still there as raw text before rendering. One thing you can also try is to right-click the email box and select "rebuild." See if that clears any corruption. It could also be a security setting that is blocking HTML mail from being done. Leo doesn't recommend using HTML rendering anyway. There may be images and javascript in the email you are receiving, and that is a security risk. So it may be doing just what it's supposed to do.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Alan from North Hollywood, CA Comments

Alan wants to know if Zoom is still a security risk? Leo says he's becoming less and less trusting of Zoom because they are giving law enforcement backdoor access to user accounts, and has canceled the account of an American activist. They have also done little to fix the security issues that have been cropping up, short of just requiring a password. Leo prefers JITSI, an open-source video conferencing solution that's free and you can start your own server for even more privacy. It's very easy to do. 

Watch Fred from Columbia, MD Comments

Fred has a friend who bought a Logitech webcam, but she can't get it to work. How can she set it up? Leo says the camera has no software to install, so the computer should see it as a webcam automatically. Then whatever video conferencing software you use will pick it up. If it's Zoom, click on the icon in the top right corner and go into the settings to make sure the camera is enabled. Skype will be audio and video settings.

Watch Craig from Albuquerque, NM Comments

Craig wants to video conference on Linux. Leo says you can Zoom on Linux, but you need a modern browser to do it, and that means updating your desktop. Leo uses Gnome 3, but many people don't like it. Gnome 2 may work. Mate or XFCE are other options too.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Cameron from Sioux Falls, SD Comments

Cameron recently bought an iPad, per Leo's instructions. He says it's really fast and "snappy." Leo says that's because Apple can fine-tune the ARM processor for great performance, and that's why they are moving away from Intel in the coming years.

Watch Steve from Winfield, West Virginia Comments

Steve's church is doing live stream using the Blackmagic ATEM Mini Pro. But he's having issues with the church's laptop, which is older keeping the stream going, while also powering a Powerpoint to project on the wall. Each will have different resolutions. Leo says that the projector is analog VGA, while the ATEM is HDMI out. The good news is that the ATEM has multiple HDMI ports. Leo suspects that the old laptop just has analog out. You could get an adapter. Burke in the chatroom recommends the Cloner Alliance Cloner Box Pro. It's a video capture box that will convert the analog into HDMI to plug into the ATEM. But the issue is no audio comes in.

But it's high time to get a new laptop if you have the budget for it. The downside is that you'll also need a USB-C to VGA adapter to go from a new laptop to the projector. 

Watch Tim from Oak Hills, CA Comments

Tim wants to know how to hook up a tablet to a bigger screen. Leo says the easiest way would be to use Google Chromecast. You can connect that to a monitor and then use an app to cast the app to the TV. But the app needs to support it. Another option is a TypeC adapter to connect it. Are there apps that can make his tablet into a laptop? Leo says if it's a Samsung Android, then yes. But cheaper tablets don't support that option and aren't powerful enough anyway. You get what you pay for.  But you could use the web browser and access Google Docs that way online.

Watch Tim from Weeki Wachee, Florida Comments

Tim is having issues with screen burn-in of the status bar on his Android phone and it's OLED screen. How can he avoid it? Leo says it may be possible to avoid it with a custom launcher and rooting your phone. Leo uses Active Launcher. Nova Launcher is another good one. Both have themes, including a clear status bar. The chatroom suggests this article on how to fix screen burn-in.

Watch Bill from Austin, TX Comments

Bill just updated to Windows 10 vs. 2004, and now it takes a long time to boot up. Leo says that it seems to be a known issue with this update. Microsoft has a terrible track record with sufficiently testing updates in beta before it's released. But it could be some software is challenging the system and slowing it down. You could run the system file checker or the online cleanup option to see if it helps. Also, look in your device manager to see if there's any yellow "!" or red "x". Something may have broken. Leo also recommends updating firmware and drivers. 

He also says that his wife's profile boots the computer up faster. Leo says that's an interesting wrinkle. It could be that there's something unique to Bill's profile that is placed on a bad sector. So Windows is slowing down while it's trying to read it. Leo recommends creating a new profile and move things over. It could also be fonts. See if that helps. You can also use SpinRite on it. But at $80-90, that's an expensive option for a one-time thing.

You can also download AUTORUNS from Microsoft. It'll tell you what you're running that she isn't.

Watch Bob from Warren, RI Comments

Bob's Chromebook is "expiring" this month. Leo says he hates that Google does that. But even though Google will stop updating your Chromebook, that doesn't mean it'll stop working. It will be fine for most things. Will it be a security issue? Not really. Chrome is inherently secure as it is. So Leo wouldn't really worry about it all that much. When you're ready to upgrade to a new one, then buy it. Acer's Aluminum Chromebooks are great for around $300. But no need to feel pressured to do so now. 

Watch Dave from Los Angeles, CA Comments

Dave wants to know more about the flashing lights box behind Leo. Leo says that computers in the 70s had switches, and the blinking lights would tell you when the software switches were enabled correctly. The irony is that the box behind Leo is run on a Raspberry Pi, which is hundreds of times more powerful than the box it's emulating. We've come a long way since then.