Why is my TV "fluttering?"

Episode 1666 (49:39)

Jack from Riverside, CA
Apple TV

Jack is having a "fluttering" issue with his AppleTV, where it goes to black. Spectrum says it's a box problem, and it should be rebooted. Apple says it shouldn't. Leo says that Apple is wrong; he has to reboot his AppleTV all the time. It's easy by pressing the menu and home button at the same time for five seconds. Stuttering can also indicate a bandwidth issue. Samsung also says his TV is out of date as well. But Leo says that it's probably not the TV. He suspects that his carrier Spectrum and a bad app. Uninstall the app and reinstall it. Also, try using a wired ethernet connection. You'll always get a better signal over wireless.