Why can't I use my old Dish DVR?

Episode 1641 (35:49)

Jerry from Pennsylvania
Dish DVR

Jerry bought a DVR from Dish, and now he can't use it because he canceled the service. Is that fair? Rich says that even though you bought the DVR, Jerry still has to use the Dish service for it to operate. Rich recommends getting a TIVO; you can use it with a variety of services.

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