Joey is having issues with his Plex media server (Plex is a sponsor of TWiT). He can see his media files on the Synology NAS, but he can't access the files at all. Leo says you may have to turn on a sharing file system like SMB. Stop and restart your file server software to be sure it's properly running. Ports may also need to be opened in your router. Check your firewall log to see if those ports are being blocked.