Karen wants to know if she should flash her firmware on her router to get it to work better. Leo says that in a way, you flash that firmware almost every time you update. But if you're talking about using third-party firmware, they can be very good, but they are limited in the routers they support. Check out DD-WRT.com and look in the router database to see if it's compatible. Most routers don't support it, sadly. What Leo recommends is ASUS routers, because they use their own flavor of DD-WRT.