Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Brian from Seal Beach, CA Comments

Brian is going to be giving a sales presentation via Skype with two different speakers out of town. Is Skype the best option for a one time group chat? Leo says that Skype would work, but he believes there's better online conferencing options out there. GoToMeeting from Citrix, which was a long time sponsor. They also have GoToWebinar. and Cisco WebEx are other options.

All of these options offer a free trial, so he can sign up for all three and test them to see which works best. He'll also need a mic that plugs into his desktop PC, like a USB headset mic. He could also do a wireless option, but he'll need to connect the base station to the PC. Brian should talk to the AV company about what's best. Google Hangouts would even work.

Will it work well? Leo says it's unpredictable, but often they sound like they are in the same room with him. He'll want 1 to 2 MB upstream at least. So he should make sure his speakers have a solid and fast connection. He should make sure he does a dry run as well.

Watch Matt from Rancho Santa Margarita, CA Comments

Matt has a newer sound bar, and he wants to connect multiple devices to it. Leo says that the best option here is to connect it to an AV receiver, but because his sound bar is powered, it was fighting with it. He also doesn't have an optical port on his TV, so he needs to have a way to connect that to the sound bar also.

Scott Wilkinson says that he'll need to be looking for an HDMI switch as his solution. Matt should check or Amazon Basics.

Watch Lou from Arizona Comments

Lou is a comedian and he's having issues with recording video using his DSLR. It stops after about a half hour. Leo says that is a restriction of the European Union, but here in the US, there's several firmware updates and hacks to disable it. The best is the Magic Lantern for Canon. If he does a Google search for Panasonic GH4 hacks, he should be able to figure it out.

Lou also has issues with his Nexus camera app, which stops artificially at a random time. Leo says to try another camera app. The best video app for Android is Cinema FV5. FiLMic Pro is another that just launched an Android version.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Brian from Orange County, CA Comments

Brian is a wedding videographer and he's noticed that Time Machine hasn't been backing up his footage for about a year. Leo says that the first thing Brian should do is stop using Apple's Time Machine. It's terrible and everyone knows it. Leo says that Brian should rethink his strategy because he's a professional and It's even more important that he doesn't lose data. Leo advises reading Peter Krogh's DAM Book. He can also go to He should look under resources. There's a whole chapter on backup and best practices. It suggests a 3-2-1 backup. Three copies on two different formats, with one off site.

An excellent program is SuperDuper. It'll make a bootable duplicate of his hard drive. It'll also do incremental backups.

Watch Jose from Burbank, CA Comments

Jose has issues with WiFi reaching to the back bedroom in the house. He gets practically no signal at all on his phone back there either. He's told it would be a major issue to move his base station to make it better. What should he do? Leo says that it's a common problem that is largely due to congestion from everyone in the neighborhood. The key is to get an extender. He'll want one that's from the same company. It will cut his bandwidth in half, however, so that's not an ideal solution.

The better solution is to try powerline networking. It uses electrical wiring for his network. Leo recommends TPLink.

There's also a more expensive option called a mesh router system. Eero makes these and they come in packs of three. Then he'll use an app on his phone to choose where to put the other two stations, and they create a networked mesh that's fast. There are other similar products, like the Netgear Orbi. Plume is another mesh solution which is more affordable. Other options include the Linksys' Velop and Ubiquity Amplify.

(Disclaimer: Eero is a sponsor).

Watch Crystal from Downey, CA Comments

Crystal's daughter has gotten into gaming with Minecraft and she's at the point where she wants to do mods. She doesn't understand it, though. Leo says that some mods run on servers online, while some go on the computer (called Clients). A good option is Gary's Mod. Some of the mods she's interested in probably aren't able to work on her computer, though. Mods also tend to work on PCs. The version of Minecraft on Mac runs on Java. There's also an iPad version, but she wouldn't be able to merge them. The risk with a mod, though, is that it's third party. The problem is that mods are often poorly written and that could be a security issue.

OMG Chad has a great youtube channel called OMGCraft that talks about Minecraft and how to install the mods safely. Leo recommends subscribing to it. A good computer for her at this stage is a Raspberry Pi. She can not only learn to play the game, but also how to do programming within Minecraft. It's a great way to learn programming.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Ethan from Los Angeles, CA Comments

Ethan has a Google Pixel laptop and he's having an issue with water on the keyboard. He's tried airing out the laptop. He's also popped off some keys to try and dry it out. Leo says the sad part is that Google has stopped making parts for the Pixel, and has by and large stopped supporting it. A local shop could possibly fix it. But the problem is, he doesn't have parts. So he'll have to find old Pixels on eBay to swap it out. At the end of the day, it may be just cheaper to buy a new one.

Image by Pmsyyz on Wikimedia / CC BY-SA 3.0

Watch Jim from Las Vegas, NV Comments

Jim has an HP Pavilion laptop and he thinks his hard drive is about to fail. Should he put a solid state drive in it? Leo says that SSDs are much faster than spinning hard drives, and are more reliable. The question is, can the Pavilion support it? Ideally, he'll need a SATA 2 drive. SATA 3 would be even better if it supports it. Then there's the question of whether he can install it himself or would he have to pay for a tech to do so. It'll have to be in ideal shape and size than the existing hard drive. If all that works, then he should absolutely get one.

Image by D-Kuru/Wikimedia Commons, via CC BY-SA 3.0 AT

Watch Ed from Anaheim, CA Comments

Ed is a photographer and he needs a laptop that can handle huge files he shoots with his Nikon D4. Dell's XPS 13 would be a good option.

Leo uses a Lenovo X1 Yoga because it uses an OLED screen with superior color gamut. He can even choose Adobe RGB as his screen choice. That's fantastic for a photographer. Asus and HP both make good laptops now as well.