iPhone, Android, Windows Phone, Blackberry, or feature phones.
Sharise wanted to get the Samsung Galaxy Note Fan Edition because she wouldn't be able to trade in her Note 4 for the Note 8. She kept calling, and Samsung exchanged her older Note 4 so she got half off the Galaxy Note 8. Leo says it's a great phone, but Sharise wanted the blue color. Leo says to get a blue case like an Otterbox on it, and she's all set. Though Leo likes the Spigen Clear Case so it can show through.
Mark's wife got a mobile phone through Verizon and he had it unlocked to use with an MVNO carrier, but it doesn't work. Leo says that it could be due to radio frequency issues. Leo says that unlocking doesn't guarantee that he'll be able to use the phone anywhere. But it's the first step. That's why everyone is going to LTE. That will smooth out the system and make it easier to transfer from one carrier to another.
Craig bought the Google Pixel 2 XL directly from Google. He hasn't experienced the burn-in issue, nor does he have to deal with the so-called "blotchiness" on a white background. He only got it with the Microsoft screensaver launcher.
Customers have been reporting a serious burn-in issue on the Google Pixel 2 XL, many had issues straight out of the box. Google has acknowledged the issue, along with a clicking noise, and hopes to fix it with a firmware update. But this could be a huge problem for Google. It's too bad, because Leo really likes the Pixel 2 XL. It has a beautiful design and a great camera.
Richard really likes his phone, but the battery is starting to run out and Verizon says that since the battery is built-in, it can't be replaced. He'll have to replace the whole phone. Leo says that drives him nuts. Richard has a perfectly good phone that he likes, but he has to go to the extra expense of upgrading a phone and throw his old one away. What phone should he get now? Leo says that Google's Pixel 2 XL is exclusive to Verizon and it's a great phone. It runs pure Android. The Samsung Galaxy Note 8 is another great option, with a great screen.
Tom wants to know how Apple's 2 Factor Authentication works with Find My Phone. When he logs into iCloud to look for his phone, it'll send his 2 Factor Authenticator to his phone. But how can he find his phone that way? Leo says that Apple does 2 Factor different from everyone else. If he has another Apple device like an iMac or iPad, then he could do it. It'll send the code to all of his Apple devices. Not just the iPhone. He can also use trusted phone numbers and enroll a landline or his wife's phone that they will call and give him the number audibly.
Jerry says that the old "can-tenna" hack, where you focus the Wi-Fi signal through a pringles can could help getting better Wi-Fi coverage. Leo says that's not going to punch a digital hole through a concrete and rebar wall. It also would only work one way. It's a fun project, but not really ideal for practical use. Is there a radio app that gets the tech guy show?
Dana is having issues with his calendar after updating to iOS 11. Leo says that Apple's quality control has lapsed so much that they're shipping iOS with obvious issues and he's just going to have to wait until Apple gets around to fixing it in an update. Leo also recommends abandoning the Apple Calendar altogether and using Google Calendar. It's got all the features as Apple Calendar.
Dana has an iPhone 7 that's been updated to iOS 11, but the phone will not sync and display his contacts, so he can't use his car to make a call. Both Honda and Apple are blaming each other. Leo says this is a common problem with Apple/Honda owners. Nobody seems to have solved it, they're just complaining about it. One would hope that Apple would fix it in a future update. Honda isn't going to update their firmware.
Leo says that the iPhone X pre-order was a total mess, as it usually is. The iPhone 8 pre-order, on the other hand, was easy and Leo says that's because most people didn't want it. They waited for the iPhone X. It was also very difficult to get one on November 3rd because they are in limited supplies. Leo is getting his the week after. Leo says he's rather tired of the whole upgrade rat race, too, and he's embarrassed by the whole process. If he didn't have to review these things, he'd likely just get off the train altogether.