Mobile Phones

Should I get the iPhone 7?

Episode 1325

Lorna from San Diego, CA
Apple iPhone 7 and 7 Plus

Lorna has an iPhone 6s and wants to know if she should upgrade to iPhone 7. Leo says there's not a lot of difference. Sure, she can get the dual lens camera in the 7 Plus, but the camera is about the same otherwise. It's a little faster. If she has the monthly payment plan that allows her to swap it out for a new one, then sure. Why not? But if she has to buy a new one, Leo says she can wait until next year. If it's been two years, then by all means get it. It's 60% faster than the 6 and 6 Plus.

iPhone 7 Has a 'Dummy' Speaker Where the Headphone Jack Was

Episode 1324

Apple iPhone 7 and 7 Plus

Have you noticed the second speaker grill on the bottom of the new iPhone 7 in place of the headphone jack? It's not actually a speaker, according to an iFixit teardown. Instead there's a plastic piece which serves as a barometric vent that lets the inside of the iPhone equalize air pressure with the outside. This is necessary because the phone is waterproof and sealed up now. That vent is critical because otherwise the altimeter wouldn't work.

Why does my iPhone have volume problems when calling?

Episode 1324

Marlene from San Pedro, CA
Apple iPhone 6s

Marlene has been through 3 iPhones and she is constantly having issues being able to hear her calls after 15 minutes. Leo says it's unlikely that it's a phone issue since it happens from phone to phone. Leo suspects that it's an issue with her wireless carrier (T-Mobile). The SIM card could also be the culprit. If she's replaced that, then it's still a mystery.

In the Chatroom, one member says he has the same issue with MetroPCS which uses the T-Mobile network. So it has to be T-Mobile. If they can't fix it, they may not cop to it.

Can I get iCloud to download faster?

Dennis from Woodland Hills, CA

Episode 1324

Dennis backs up to iCloud with his mobile phone but when he wants to get his file back from the cloud, it takes forever. Leo says he has to realize that videos are huge, and take up a lot of bandwidth. Especially in HD. He shouldn't just rely on iCloud, though. Google Photos is free and it will automatically backup his images and videos in the cloud, and it's unlimited.

Will resetting my iPhone speed it up?

Episode 1324

Josh from Wichita Falls, TX
Apple iPhone 6s and 6s Plus

Josh has an iPhone 6s Plus and he's thinking that it's been slowing down lately. Should he wipe the phone and start over to get it to run faster? Leo says that he can, but it really won't help much. He can backup his phone and then restore it. Apple has changed the process and the apps have to redownloaded and installed, though. An older phone may have the need to wipe and speed up, but a newer phone like the 6s Plus shouldn't need it.

Can I use the new iPhone with any carrier?

Episode 1323

Kenny from Virginia
Apple iPhone 7 and 7 Plus

Kenny wants to get an iPhone 7. Leo says that the Verizon version isn't locked thanks to a deal with the FCC. So he can put a SIM card in it and use it with any other carrier. He'll have to activate it first, though. The problem is that Apple isn't selling unlocked phones until a few months later, so if he buys an iPhone, he has to choose a carrier. The T-Mobile phone does not have to be activated with T-Mobile and Leo's AT&T iPhone worked with a T-Mobile SIM. So if he looks beyond the marketing, he can see the reality.

What printer and cell phone should I get?

Dennis from Marina Del Rey

Episode 1323

Dennis needs to buy a printer and a cell phone. He had an Epson Artisan, but it's broken. He really doesn't have to print more than 50 pages a year. Leo likes the new Epson EcoTank printer because they have a tank of ink that'll last years and for light duty printing they're ideal because they don't clog over time. If he runs out of colors, it'll still print in black and white. Another option is a laser printer. He can get one for under $100 and it doesn't matter how long he goes in between print jobs.

iPhone 7 Is Now Shipping

Episode 1323

iPhone 7 and 7 Plus

Leo was able to be one of the first to pick up the iPhone 7 Plus and he got it yesterday in the mail. But he had to settle for gold. How 2014. Leo says that just by looking at the front, you wouldn't know it's a new model unless you saw the missing headphone jack.And the irony is that it's got a dummy speaker grill replacing the headphone jack because of "symmetry." Apple says it's a baffle to equalize pressure between the phone and outside so it can use it's software altimeter.