iPhone, Android, Windows Phone, Blackberry, or feature phones.
Rob has a friend who's computer died. She tried to use her iPhone to type something and she hit the space bar and it disappeared. How can she get it back? Leo says it may be possible to get it back by shaking the phone. The iPhone has a feature that if she shakes the phone, a popup will appear that says "undo typing?" But the text must be available in the clipboard for that to work.
Richard is looking to get his first smartphone. Leo says the most important question to ask when getting a first smartphone is what phones his friends and family use. He should find out what carriers they have and how happy they are with them. Apple's iPhone makes an ideal first phone because it's so easy to use, but his friends and family will be his first line of support when he's learning to use it. The iPhone is a bit pricey and there are some good budget Android options out there.
Garth turned on his phone and it suddenly started download information into his contact list. Where did it come from? Leo says that smartphone contact lists often go into social networks and sync information to the contacts list. Facebook, Twitter, and LinkedIn all have that feature.
Todd loves his Motorola Moto mobile phone because it has an FM receiver in it. Leo says that it's built into the Qualcomm chip set, but most manufacturers don't enable it, or actually disable it. That's because the phone companies want people to stream music and use data, rather than get it free over the air. Why don't phones have AM chips in them? Leo says that noise would probably prevent that.
Glen has a ton of images on his iPhone and some are duplicates. How can he get rid of them? Apple says he has to delete them one at a time. If Glen has them backed up to iCloud with the iCloud Photo Library, he can enable "optimize disc space" on his phone. That will replace the full-size versions with smaller versions on the iPhone, while iCloud keeps the full-size versions. But once he deletes them, they get deleted from iCloud as well.
Joe wants to know more about the iRULU smartphone. Leo says it's a cheap, $169 phone and he's wary on cheaper gadgets because he'd get what he pays for and it's usually underpowered, easy to break, and limited in the apps he can use. Chances are, it won't be regularly updated. If he needs a good budget phone, Leo recommends the Motorola Moto G5 Plus.
But it's true that smartphones are too expensive these days.
Sam was looking at the ASUS ZenPhone AR because of Tango and Daydream from Google, but Leo says it's terrible, and he should not get it. Tango is Google's imaging capability that they have since stopped supporting. It's kind of like Apple's face recognition technology, but it pointed outward instead of inward and it had 3D mapping. It turned out that no one wanted to make a phone with the Tango hardware because it was too expensive, added too much complexity, and required too much battery.
Tom got rid of his landline in favor of a TracFone. Now he wants to use Google Voice and port his number over, but it won't work. Leo says Google voice can't port a landline, and that's what it originally was. It's better to let Google Voice generate a phone number for him and then have Google Voice forward the calls to his TracFone number. It will continue to work, and he'll avoid the hassle.
Cynthia has an iPhone and loves the visual voicemail feature, but her deaf friend doesn't have it and could use it. Leo says she should check with her carrier and see if they offer visual voicemail as an extra charge. The other option is to sign her up for Google Voice. It's free and it will give her transcriptions of voicemails. It won't be perfect, but it will be close enough to get the point.
Sam is trying to decide on a phone for his wife. He was thinking of getting a phone that runs Tango. Leo says that Tango is awful. Took expensive. Lousy battery life. And Google doesn't support it anymore. THey're going with AR Kit. But AR really isn't the reason to buy a mobile device. It's just a gimmick. But having said that, Samsung's S9 does it, and it's a great price with some great features. And it does have AR emoji, though Leo thinks they're a bit weird.