Internet and Web

Your internet connection, web sites and services.

Why Can't I Send Email?

Gmail

Episode 1600

Valerie from Agoura Hills, CA

Valerie is having issues with her email, she can receive but she can't send. Leo says that's due to a validation issue since her email provider doesn't support standard protocols. Google will block email IP addresses due to spam. Leo recommends using Gmail or other well-known email providers. So get a new email provider! 

Are WiFi Extenders a Good Idea?

Eero

Episode 1600

David from Anaheim, CA

David needs to extend the WiFi in his apartment building. Will an extender do the job? Leo says it will, but at the cost of cutting bandwidth speed in half, because the base station is relaying the signal and spending half the time talking to the router. Leo recommends going with a MESH router. Eero is a good one, as is NetGear Orbi. But there are plenty more. Just about every router company makes a mesh model now. 

How Can I Set Up a VPN at Home?

VPN

Episode 1600

Tom from Warren, OH

Tom wants to set up a virtual private network at home. How can he do that? He's worried about getting bit by ransomware. Will a VPN prevent that? Leo says that no. If you click on something, a VPN can't help you. But a VPN will keep your traffic private, so no one can see where you're going. But even then, it has its limitations. While it burrows an encrypted tunnel to where you're going, once you get there, it's no longer encrypted. So you have to trust that where you're going will keep your privacy. And your provider still sees your traffic. 

FedEX Caters to Major Companies like WalMart

FedEx

Episode 1599

FedEx delivers for Walmart. Amazon delivers to UPS.  Are major companies taking sides? Amazon says that customers don't really want choice because there are too many choices out there. So they offer "Amazon's choice" to make it easier for shoppers to buy what they want. The technique is called Dark Patterns and it causes changes in the algorithm. Once you order Amazon's choice, you start getting more results like that.

Which Mobile Service is Best for Travelling Abroad?

Fi

Episode 1598

Sherman from Tustin, California

Sherman is going to be going hiking around the world and wants to know which service to go with? Leo says that Google Fi is great because it uses three separate mobile carriers. He could also go with TMobile, they offer 2G around the world for no extra cost. But it's slow. He's also getting a Chromebook, is an i5 processor fine? Leo says it'll be expensive, but he can. Does he need a VPN? Leo says not really.  Especially in a country like China, where using a VPN will get him arrested.