Internet and Web

Your internet connection, web sites and services.

Why can't I delete Facebook?

Facebook

Episode 1586

Robert from Stevensville, Montana

Robert wants to know how to delete Facebook on one machine without it returning on another when they sync up. Leo says that Google Chrome makes bookmarks and if you have a bookmark for Facebook in Chrome on one computer, it'll return on another through sync. So turn off sync. If you are also signed in on a public computer that could cause it as well.

Johnny Jet... nature calls

Johnny Jet

Episode 1586

Leo wants to give Johnny Jet a report on using the Shaka Guide and Gypsy Guide apps while in Hawaii.  Leo wasn't thrilled with the Shaka Guide, and the Gypsy Guide was a bit "cutsie." But Leo says that both were helpful with a lot of local information. In areas where you're driving around sightseeing, the Gypsy Guide is like having a guy in the back seat telling you where to go. 

Johnny Jet's App of the week - RunPee. An app that will tell you when you can take a pee break in a movie. Available for iOS and Android.

Should I Pay for Google Voice?

Google Voice

Episode 1585

Gary from Cheektowaga, NY

Gary wants to know if it's worth buying the G Suite from Google. Leo says it makes a lot of sense for companies, but for $10 a month, Gary won't get anything new. Google is replacing Google Hangouts with Meet and Chat, so he may have the opportunity to use that. It also offers Google Voice for new users. Look around. Check out Grasshopper, Mighty Call, or Line2. Leo uses Ring Central. 

Gary also found out that PlayOn, his DVR service online, is going up to $50 a month. Leo recommends YouTube TV as PlayOn requests a password apparently to access some services to record to the DVR.

Another Security Issue Hits Facebook

Facebook Security

Episode 1584

Facebook had another security issue hit this week, as the social media company admitted that millions of Instagram passwords were stored in a plain text file that could be easily accessed from anyone on the network.  But they swear that it wasn't accessed or maliciously maligned. Since they initially stated thousands, then admitted millions of accounts were at risk and that it has happened many times now, Leo says that Facebook's priorities are out of whack. They don't really care about protecting user data.

Is the Fire TV Stick Great Alternative to Satellite Service?

FireTV Stick 4K

Episode 1583

Gloria from North Hollywood, California

Gloria wants to know if the Fire TV stick is a good deal for cutting the cord. Rich recommends the Fire TV Stick 4K because it's the best option and it's only $10 more. Then he recommends also picking up the Fire TV Recast for the local channels. However, Gloria will need an antenna or subscribe to DirecTV Now for those local channels, minus KTLA. 

Has my Browser Been Hijacked?

Malwarebytes

Episode 1583

Greg from Anaheim Hills, CA

Greg's wife has an iMac running El Capitan, but now the Safari app just goes to Yahoo Safefinder no matter what! Rich says that there's some malware on the browser, likely an extension. Rich recommends Malwarebytes, and give the iMac a scan. Also, go through the apps and see if there are any that are unrecognizable. CleanMyMac is a program that can also clear out malware. Greg can also look for a browser reset in the settings, which will wipe out everything and start over.