Internet and Web

Your internet connection, web sites and services.

How can I recall an email?

Martin from La Crescenta, CA

Episode 1095

Martin got some threatening emails and they have disappeared. Is it possible to recall an email? Leo says only if both parties are using the same program like Microsoft Outlook. The program can then connect to the other and recall and delete it. But that's really the only way. Is there any way to get the emails back for evidence? Leo says that's a good question. Martin's ISP may have a copy on its servers and exchange servers need to be involved. But Leo says that the email may still be on Martin's computer. Check the trash folder, spam folder, Chances are, she still has it.

What streaming video box should I buy?

Fran from LaCrescenta, CA

Episode 1095

Fran is going to move to Hawaii for a short time and wants to stream all his content via a set top box like the Roku. Which should he go with? Leo says that each box has specialties that work better than others. AppleTV works great if he's in the Apple world. But Roku is better outside that, as is the FireTV.

If he buys a lot of content from Amazon, then FireTV is for Fran. They have a great games section as well. He won't be getting HBO, Showtime or ESPN with it, unless he keeps his cable subscription active. He should make sure to try it first.

How can I uninstall Search Donkey?

Peter from Tustin, CA

Episode 1095

Peter was looking for video codecs and he got bit by some malware called "Search Donkey." Leo says that even legitimate sites can get bit by malware. And places like CNet will install adware in their installer without really drawing attention to it. Leo says that the only difference between Malware and Adware is that Adware lets the user uninstall and technically gives an opt out on installation (if the user can find it).

How can I be heard on the internet through Social Media?

Cheryl from Canyon Lake, CA

Episode 1095

Cheryl wants to know how to use social media to reach the most people. Leo says that most social media is set up that most won't hear her unless they follow her. So she'll have to build an audience. She can't expect to be heard by the masses automatically -- she'll have to generate interest. Leo says that a blog or a podcast are good options so she can own a place on the net and get her message out. Then she can use social media as an offshoot of that.

Is there a better internet option than FiOS?

Steve from Hermosa Beach, CA

Episod 1093

Steve is going to buy the GoPro Hero 3+ Black Edition camera because it can go to 4K. Leo says he has one that he used just yesterday while zip lining, and it had great video. He will sacrifice frame rate by recording in 4K, which is why Leo prefers to use 1080p with 60fps. That's best for sports. They also have a super wide angle field of view. It's a great camera. Rock solid.

Johnny Jet

Episod 1093

Johnny Jet

When is the cheapest time to buy tickets for Europe? Johnny says that summer is prime time, but prices dip in August as the summer season is winding down. It's also the best time to travel because it's the off season and the weather is great. Johnny also saw this video of a guy who was stuck in the airport by himself and lip synced to All by Myself by Celine Dion. It's hysterical and you can see it here - http://vimeo.com/97634383

Should I use my cell phone's data as my home internet service?

Claudia from North Edwards, CA

Episod 1093

Claudia's son wants her to combine her cellphone with her internet to make one bill. Leo says that if she can get 4G LTE internet on her cell phone, then she'd have faster speed than the satellite internet Claudia currently has. But she has to see what wireless company has high speed internet coverage in her area. If there is one in her area, then it'll not only be faster, but cheaper. Verizon makes a point of getting good coverage near military bases, so that may likely be the best option for her. Leo also recommends talking to neighbors to see what is working for them.

How can I improve my bandwidth for streaming?

George from San Jose, CA

Episode 1092

George wants to know if he can create his own bandwidth. Leo says that bandwidth is created by a network of devices that provide it's share of bandwidth.The more devices, the more bandwidth. Netflix, for instance, has more bandwidth because it has far more distribution to handle the streaming of video data. And there's other networks that interconnect with each other to create more bandwidth and switches. You can't really create bandwidth at home. The only way he could generate more bandwidth is to pay for it.