Internet and Web

Your internet connection, web sites and services.

How can I recover an old Google account?

Episode 1464

Greg from Los Angeles, CA

Greg has an old, inactive Google account, but when he tries to recover his password, it won't verify. Leo says it's possible that the account was deleted due to inactivity. The chatroom points to this support article at for recovering a lost account. Though Greg's account isn't lost, maybe treating it as a lost account could solve the problem.

How can I delete someone from my Google Calendar?

Episode 1464

Diane from Chicago, IL

Diane wants to know how to remove someone from her Google Calendar. Leo says it's likely pulling the information from her address book in Google contacts or her PC contacts. She should look for the entry and delete anything she doesn't want to keep track of, and it will disappear.

Diane also wants to save her music from her phone to her computer. Leo says DoubleTwist is the app for that.

How can I prevent my webmail from being hacked?

Episode 1464

Melanie from Irvine, CA

Melanie finally got Google to reset her password and now she wants to know how she can prevent having her account hacked in the future. Leo says that the first thing is to have a recovery phone number and a different email for recovery. Then she should turn on 2-factor authentication. Making her password really difficult to crack is a good idea. Leo recommends using a password vault, like LastPass, and have it generate her passwords. Then she only has to remember LastPass's password and it will take care of the rest.

How can I get Wi-Fi out in my barn?

Episode 1464

Ed from Tulsa, CA
Wi-Fi Booster

Ed has a Google mesh router system and he wants to be able to get Wi-Fi out in his barn, which is 100' away. Can he get another mesh unit or should he do ethernet? Leo says that if he has a window, then he could put a mesh unit on the windowsill, and another in the window of a barn so they would have line-of-sight connectivity. It's certainly worth a try. Ed could also try powerline networking if the barn and his home are on the same junction. The other option is to use a Wi-Fi antenna.

Can a home assistant device make phone calls?

Episode 1463

Stephen from Riverside, CA
Amazon Echo Connect

Stephen wants to get a voice operated home device to make phone calls for his mother in law. Leo says that the Amazon Echo only works with other Echo devices. Google Home Assistant, however, can be linked to his phone and can make phone calls by voice. The chatroom says that Echo Connect will work to make phone calls, especially emergency ones. Leo says that these in-home voice assistants are a game changer, especially for older folks. They're also cheap enough now that he can put them in every room.