Your internet connection, web sites and services.
Internet and Web
Dan just signed up for Spotify. Is there a way to set up the Echo to default to Spotify? Leo says that he can, and it's in the settings of the Amazon Echo app. There's also probably a "skill" that will do it. He can always just tell it to play a song on Spotify.
Kevin needs to have more than two ethernet ports on his router and his mesh router only has two. Leo says he can get an ethernet switch or hub that can expand the amount of ports. Leo has one with 24 ports! They're all easy to use, and the best part is they're all the same. NetGear makes a good one. But any one will do.
Steve is frustrated with his Vizio 4K smart TV, which has a Netflix app, but it only supports 1080p and not 4K. Leo says that's because the TV is using an older version of the Netflix app. Leo recommends getting a Roku or Apple TV and then use the 4K version of the app, and it will stream in 4K. This is why Leo prefers so-called "dumb" TVs which don't have smart apps. He uses a Roku, which gets updated far more often and supports 4K apps.
John is trying to stream movies using the FilmStruck app and they all end up 16:9. What can he do? Leo says that the Sony TV that John has uses a variety of aspect ratios. One setting is dot for dot or 1-to-1. That will give him the image it was meant to have. But the TV app is overriding that setting. It sounds like it's a shortcoming of John's smart TV. This is why Leo isn't a fan of smart TVs. Leo recommends using a Roku or cast it from his phone so that it won't override the TV aspect ratio settings.
VPNFilter has compromised over 500,000 routers in the US and can only be wiped if you reboot the router. It can also affect a vast array of routers. To find out if your router is vulnerable, check out this list at symantec.com.
While you're at it, it may be a good time to update your router firmware too.
Gerald is setting up a website in WordPress and wants to know if he should set it up with a domain name or link to it. Leo says it's a good idea to have his own domain that he can control. From there, he can forward it to his website on WordPress and let them host it, or he can host it himself on his own server. It's not really practical to "roll your own" hosting. Gerald should let WordPress handle the hosting and just have the domain name forward to the website. That won't cost him anything.
John wants to know if a Chromebook will work with a printer/scanner. Leo says they will work wirelessly through Google Cloud Print. Most new printer models support the Cloud Print standard. Chromebooks probably don't have drivers for peripherals, so the wireless Cloud Print setting is the way to go. John should look in his printer settings for how to set it up. Then he can set it up through his Google account. He'll just print and then it sends it to his printer via the internet. A laser printer is probably best for John since he's a trucker.
Ryan bought a new router for the neighborhood pool, but it can't really handle a lot of traffic. What high density router should he buy that can shoulder the load? Leo says that mesh routers are probably Ryan's best bet for the home and neighborhood use. And if he needs better signal, he can just plug in more satellites.
Joy was trying to post an article on Facebook and got a message that it was blocked according to the EU GDPR regulations. Leo says that Facebook may have thought she was in the EU and would fall under those rules. So Facebook blocked the article. But it may be that Facebook is blocking articles related from European sources. Some news agencies may be blocking EU IP addresses in order to skirt GDPR regulations.