Internet and Web

Your internet connection, web sites and services.

Is public wifi at a hospital safe?

Netgear AC1200 Dual Band WiFi Router

Episode 1589

Gordon from Long Island, California

Gordon is in the hospital, and wants to know if their public wifi is safe or should he use a VPN? Leo says that if it's using a wide-open network, then anyone can log in. It's a shared, public network. There are some risks, but your banking is safe because it's encrypted. The one thing to worry about is a "man in the middle" attack. Hospitals with public wifis could give the hospital the ability to watch what you do. That's when a VPN can come in handy. It will encrypt all traffic, by burrowing an encrypted tunnel to the internet. 

Is Ransomware Really Covered by Homeowners Insurance?

CHUBB

Episode 1588

Murray from New Jersey

Murray's home owner's insurance is now covering cyber-related incidents, including ransomware at up to $250k. What does Leo think? Leo says that's interesting because many insurance companies have declined to cover it because it's considered an "act of war" as part of a nation state's cyber warfare campaign. So Murray would have to read the policy very carefully to be sure there isn't an act of war clause that they can use to get out of paying any losses. Leo says that LifeLock will cover him up to $1 million with their backup service.

Scott Wilkinson .... left in the dark

Scott Wilkinson

Episode 1588

The big news this week was the pivotal battle of Winterfell on Game of Thrones, and the problem was it was so DARK and badly lit. Scott says that it's almost as if the filmmakers didn't take into consideration that those who are streaming would be dealing with a heavily compressed image, that would crush the details in dark areas. Add the fact that it was the most watched episode in HBO history, it had to deal with congestion as well. The episode will no doubt look better on Blu-ray and in UHD. But with the heavily compressed signal of a 4K stream, it simply didn't.

How can I get mail from an old email address?

Gmail

Episode 1587

Yogi from Long Beach, CA

Yogi has moved to LA and he's had a Comcast email, but Comcast isn't in LA. How can he get his email remotely? Leo says that Comcast has a webmail interface, so all you need to do is log into Comcast from their Webmail page via Xfinity. Here's how - https://www.xfinity.com/support/articles/sign-in-to-email-or-voicemail-on-xfinity. But you have to do it within 90 days or it goes inactive.

Why can't I delete Facebook?

Facebook

Episode 1586

Robert from Stevensville, Montana

Robert wants to know how to delete Facebook on one machine without it returning on another when they sync up. Leo says that Google Chrome makes bookmarks and if you have a bookmark for Facebook in Chrome on one computer, it'll return on another through sync. So turn off sync. If you are also signed in on a public computer that could cause it as well.

Johnny Jet... nature calls

Johnny Jet

Episode 1586

Leo wants to give Johnny Jet a report on using the Shaka Guide and Gypsy Guide apps while in Hawaii.  Leo wasn't thrilled with the Shaka Guide, and the Gypsy Guide was a bit "cutsie." But Leo says that both were helpful with a lot of local information. In areas where you're driving around sightseeing, the Gypsy Guide is like having a guy in the back seat telling you where to go. 

Johnny Jet's App of the week - RunPee. An app that will tell you when you can take a pee break in a movie. Available for iOS and Android.

Should I Pay for Google Voice?

Google Voice

Episode 1585

Gary from Cheektowaga, NY

Gary wants to know if it's worth buying the G Suite from Google. Leo says it makes a lot of sense for companies, but for $10 a month, Gary won't get anything new. Google is replacing Google Hangouts with Meet and Chat, so he may have the opportunity to use that. It also offers Google Voice for new users. Look around. Check out Grasshopper, Mighty Call, or Line2. Leo uses Ring Central. 

Gary also found out that PlayOn, his DVR service online, is going up to $50 a month. Leo recommends YouTube TV as PlayOn requests a password apparently to access some services to record to the DVR.