Your internet connection, web sites and services.
Internet and Web
Bill says that Internet Explorer 11 isn't working after updating to Windows 8.1, but Firefox works fine. Leo says he can reset Internet Explorer.
According to the chatroom, there is a known bug in the software. Open the internet control panel by pressing Windows Key + R and then type "Inetcpl.cpl". Then go to the advanced tab, delete the personal settings, and select "reset".
Joan has a new computer running Windows 8.1, but the sound doesn't work when she's doing webcasts. Leo says to go into the sound control panel and see if 5.1 surround sound is on. He advises changing it to mono or just stereo.
The chatroom says that changing to 2.1 sound will fix it. Leo also thinks that it may be a surround sound encoding issue. If it's flash, the chatroom says to disable hardware acceleration in Flash settings. She also may need to reset her sound settings in Google+.
Max has teenage girls and they live on the Internet. What can he do to limit their use? Leo says that most routers can limit time. Apple's Airport can limit time and even restrict specific computers (look in the advanced settings and filter by MAC address). He should also lock down his router with password protection. He can also use OpenDNS to limit where they can go.
Mike was hit with an AT&T scam that hijacked his personal information with a phone call thanks to a technique known as "Spoofing." Leo says that often these scam calls are done by legitimate call centers during their "down time." That's why they sound so authentic. Mike said they asked him to participate in a survey about quality of service, told him they would put a $40 credit on his account and asked to verify his zip code and last 4 digits of his social security number. Before giving them that information, though, he asked some basic trivia questions about AT&T.
Jay is looking to build a website and wants to know what language to use. Leo suggests going to SquareSpace.com because they can do both hosting and software. It's a great way to get started.
(Disclaimer: SquareSpace is a sponsor).
Lance is having trouble with FireFox. He opened it and his home page has disappeared. Leo wonders if Lance had iGoogle and it disappeared when IGoogle was turned off. He advises going with MyYahoo. Similar and much of the same services. Protopage is another. NetVibes. IGHome is very close to iGoogle's design.
Johnny says that when traveling over the holidays, the key to getting a new deal is to be flexible. However, we are now in the holiday window, which is prime time. It's unlikely you're going to get a deal if you're traveling for thanksgiving. But your best bet is to search for earlier flights. Alternate airports will save you as well. What are the cheapest days to fly? ITA Matrix is an app that gives you the best flight deals. Owned by Google.
Louis has an internet radio program and wants to know what Leo would recommend for satellite internet where he is. Leo says that it's often a problem in rural areas because it's not financially viable to install it. All satellite options have the same flaws of expensive equipment and latency, which is terrible for live podcasting, gaming, and VOiP. Leo's current preference is Wild Blue, which is a brand of Exede. Leo says it's very fast, but it isn't cheap ($50 for 10GB, up to 10MBps).