Your internet connection, web sites and services.
Internet and Web
Willie has started a tech consulting and PC repair business. He wants to know the best option for remote support. The chatroom likes TeamViewer. Leo says that LogMeIn was good until they took away the free options. So he doesn't recommend it anymore.
Bill heard about Google Inbox and he usually tries to separate email into his categories. He wants to set an expiration date on unread email, so if he doesn't read it within a certain amount of time, it will disappear. Leo says that an expiration date would be interesting, but could also be complicated as some people would hate it. But he can set up his desktop client to delete email after a set amount of time.
Byron's internet radio cuts out when he's listening on his iPhone running iOS 8.1. Leo says that intermittent Wi-Fi has plagued iOS for years, and Leo says that the nature of the beast is to have drop outs. But since iOS 7 it's really been a big problem. Leo says that Apple must be doing something odd because it's a common complaint.
Wi-Fi can often be promiscuous and can jump from access point to access point, dropping the signal. It could be the metal cases causing the problem. Byron can reset or update the firmware of the router. That could help, but the fix is elusive.
Leo says that Google's new InBox app will help people deal with spam, backlogs of emails, and dozens of other issues that plague people trying to manage their inbox. Currently in invite only, you can request an invitation by emailing firstname.lastname@example.org.
Hotelpower.com is a new website that promises up to 25-75% off Internet rates (based on rack rates). Leo says it seems like hotel rates are getting really expensive. Johnny says yes, rates are high right now, especially heading into the holidays, so it pays to shop around. And Hotelpower.com has the potential to offer tremendous savings.
Henry says that HAM Radios are becoming a lost art. Leo says that one way people can get the next generation into HAM Radio is through the Internet, where they can connect to more powerful antenna arrays and data networks. That's appealing to the younger set. HAM will die out if it doesn't evolve.
Rick bought a new Windows 7 PC. But when he was using Windows XP one last time, he got nailed by the FBI Moneypack virus. Leo says that the FBI is not going to make him buy a gift card at 7-11 and pay them tribute. Since he isn't locked out, he can just backup his data, format the hard drive and reinstall Windows. It's just an annoying malware popup designed to make people worry.
Lee now has 100Mbps through Time Warner Cable and he's excited. Leo says that's in direct response to Google wiring up communities with Gigabit internet access. Time Warner calls it "GigaPower." But when Lee connects with his Apple devices, they can't keep up with it.
Jan is having trouble with her Time Warner Roadrunner email account. It won't load. Leo says that it could be an incorrect credentials when she set up the email account, so she should double check the username and password. There's also been a message saying that Time Warner is upgrading their platform and it may cause login issues. Leo says that's annoying, and just plain bad luck. They're probably just moving servers and if Jan gives it a few days, it should work again.
Lori's son gets spam in Gmail, and she's wondering if he can click to "unsubscribe" from them. Leo says no, all that does is confirm that the email is a valid email and that's what spammers want to know. Lori's son probably selected promotional emails in his Steam account, so he keeps getting them because he asked for them. These are called "bacon."
Leo advises turning on the "promotional" tab (which Gmail calls automatic categorization). That way they'll go there and unclutter his main feed. For the rest, he can just label it "spam" and then Gmail will remove them.