Internet and Web

Your internet connection, web sites and services.

How can I reactivate my Facebook account?

Facebook

Episode 1529

Tom from Carson, CA

Tom's wife hasn't been able to log into Facebook since last Friday. Leo says that last Friday Facebook logged over 90 million people out of their accounts due to a hack. Many were deactivated until they can prove it's their account. And with over 90 million compromised accounts, it could take awhile. When her account is reactivated, she will have to re-login manually, turn on 2 factor authentication, and it would be a good idea to change her password.

Has China Hacked All Our Corporations?

Episode 1529

According to Bloomberg, China added a tiny chip, about the size of a grain of rice, to network motherboards that would allow China to Spy on corporations. The chip was discovered by Amazon Security, which notified federal authorities. The servers were created by Chinese company Elemental, and are on everything from network business servers to NAVY WARSHIPS. Investigators have discovered that the chips were installed by the PRC at the manufacturing plant. But here's the twist ... everyone is now denying it.

Why can't my devices see hotspot mode in my Galaxy Note 8?

Samsung Galaxy Note 8

Episode 1528

Eric from Kerrville, TX

Eric uses the Hotspot mode on his Note 8, but not every device can see the Wi-Fi connection. Leo says that there are two frequencies, 2.4GHz and 5GHz. The phone does both. So he should check on that. He should also check on the encryption he's using. His devices should at least see it, though. It sounds like SSID hiding may be turned on in the phone's hotspot settings. If it is, then he should uncheck it. He may want to take it into his carrier store.

Facebook Gets Hacked, 90 Million Users Compromised

Facebook app

Episode 1528

Facebook reported this week that 50-90 million user accounts were hacked or compromised through three bugs in their interface that would allow a hacker to bypass password challenges through a stolen access token, video downloader access. Facebook says they have fixed the bug and made access tokens unusable for the 90 million compromised accounts. So if you had to re-log in this week, chances are that your account was compromised. Leo also says this is a good time to change your password and turn on 2 Factor Authentication in your Facebook settings.

Johnny Jet on Travel Tech

Johnny Jet

Episode 1527

Leo tells Johnny Jet that he's impressed with just how good cruising is now thanks to technology. The Wi-Fi has gotten much faster and the pay service is getting more affordable. $30 for three hours, which you can stretch out by logging off when you're done and stopping the clock. Johnny Jet says that the new ships are smaller in space, because of all the technology. If you want space, you are better off cruising on the older ships.

Is the Echo Look good for the blind?

Amazon Echo Look

Episode 1527

Olga from Prescott, AZ

Olga wants to know if the Amazon Echo Look is a good option for the blind. Leo says that while the Echo is great for the blind in general, the Look model has a camera that is really only good for taking pictures of an outfit to make a fashion choice. Then it uses the pictures to compare wardrobe choices from the last week and to recommend outfits. Leo found it to be a bit silly, and it might not be her taste.

Have my email accounts been hacked?

Email

Episode 1526

Linda from Colorado

Linda thinks her email accounts on Google and Yahoo have been hacked. She tried to log in, and it says "account no longer exists." What can she do? Rich says she may or may not have luck recovering it because Google has billions of accounts, and there's no deal tech support. Here's a good place to start to recover her account: https://support.google.com/accounts/answer/7682439?hl=en.