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Mike recently "cut the cord" and streams only via Roku. Leo says that what's apparent is that cord cutting doesn't really save money. When you consider Netflix, Hulu, HBO Go, and Amazon Prime subscriptions, he's paying just as much, if not more. That's not the reason to cut the cord. The reason is to send a message that he's not going to take it anymore from the cable companies.
Dick says that when using an uninterruptible power supply, she'll need to use an isolation transformer with it. It sits in between the UPS and the computer that cleans the power and evens out any spikes. The trouble is that nobody buys them because they can be expensive.
Sean is interested in locking down his network completely. Leo says that routers with Unified Threat Management are the best. Sophos is a good one. In fact, Sophos firmware can be installed into many routers that support open source.
Rick has had a Yahoo account for most of his digital life. But now his daughter is trying to get him to use Boomarang, and it only works with Gmail. So he's decided to migrate over to Gmail. Leo says that Gmail is a great option, but if he's looking for professional level support, then subscribing to Google Apps may be the solution. The chatroom says that GSuite is an option. It's $4.16 a month per user with support.
Johnny says if you're planning to travel over Thanksgiving, the key is flexibility. Try a day or two before and after Thanksgiving, or if you have to fly on Thanksgiving day, fly in the afternoon. You'll get better deals than in the morning. When you search, don't put in the time of day. You'll get far more choices and better prices that way. Fly from alternate airports, which could be cheaper to fly into. Check out Google Flights first. Then go to the airline directly. Johnny Jet also has his own search tool.
In this election season, Leo says that touch screen voting machines are simply a bad idea. Technology can be a great thing, but not everything needs to be high tech. Voting machines need to be highly secure, must be constantly calibrated, and are ripe for hacking. Just because we can do it, doesn't mean we should, and voting machines are a great example of that. By keeping paper ballots, there's also a paper trail, so it's harder for someone to falsify them.
Jean doesn't have a cell phone and she's decided to move from a landline to VOIP with Ooma. She doesn't know how to set it up, though. Leo says as long as she has internet access, it should work fine. When she connected it to her modem, everything shut down. Leo says she should keep her landline for emergencies because VOIP doesn't have 911 service. So she should keep the least expensive landline called "lifeline service." During a power outage, it will still work.
Diane has decided to cut the cable, but she doesn't know where to go from there. Which streaming box should she get? Leo says that there isn't an all-in-one solution for everything she'll want. If she buys through iTunes, then she'll want Apple TV. If she's on Amazon, then maybe the Fire, or the Roku. But if she has to choose one over all the others, Leo says Roku is the best. It's affordable and has the broadest variety of content.
Kyle uses Voice Over IP (VOIP) for his telephone via Ooma, but he gets a strange Echo that is annoying. Leo gets that problem too and it could be caused by latency, routing between point to point, and even acoustic feedback with open speakers. One thing he can do is connect his VOIP directly to the modem.
Honor is running for state senate and she can't send more than a few thousand emails at a time. Leo says that's because ISPs assume she's a spammer. She'll need a service like Constant Contact or Mail Chimp. SendGrid is another option. The issue is cost, though, and these services will charge her. SendGrid will charge her $200 a month to send 100,000 emails.