Internet and Web

Your internet connection, web sites and services.

How can I reset my browser?

Joe from Knoxville, TN

Episode 1419

Joe uses Internet Explorer 11 for his surfing because of work, and he's having issues when trying to download an image. He gets tabs that popup when he hovers over the pictures. What is that? Leo says that's likely because of an extension and Leo recommends resetting his browser, which will remove all extensions.

The chatroom says that Internet Explorer has a display accelerator button on the selection menu that could be causing it. Leo advises going into Internet Options, then the Advanced tab. Then he should look at the browsing extensions and uncheck the ones he doesn't want.

Can the Amazon Echo make phone calls?

Episode 1418

Cindy from California
Amazon Echo

Cindy wants to know if the Echo can work as an intercom all around the house. Leo says it can, but the Echo Dot requires external speakers, while the Echo has its own speaker. There's also the Echo Show, which also has video. She heard that it can make phone calls. Leo says it doesn't make phone calls, but it can make Echo to Echo calls to anyone in her network. If she wants to make phone calls, then Google Home is the way to go. It uses Google Voice.

How can I get cable channels for free?

Episode 1418

Jennifer from Norco, CA
Roku Express

Jennifer is retired and doesn't want to pay for cable, so she has an antenna. She wants a few cable channels, though. Leo says she may be able to stream those channels online through her internet access. Leo recommends streaming from the cable channel website, or use a streaming box like the Roku Express. It's cheap. She should also check out tvfool.com for how to point her antenna to get the most channels.

Why do I keep getting malware notices on Facebook?

Episode 1418

Myrna from Twin Peaks, CA
Facebook Headquarters

Myrna got locked out of Facebook when she had to reset her account due to malware. Leo says that's Facebook's latest technique for protecting the social network against malware. But like all antivirus utilities, there sometimes can be false positives that can trigger the lockdown. Myrna even ran her own scan with ESET. Leo says that's why he doesn't like antivirus software.

Why do I have to pay a monthly fee for the internet?

Episode 1417

Michael from Grand Rapids, MI
Internet

Michael wants to know if the internet is just one computer talking to another, why do we need to pay ISPs for the privilege? Leo says because someone has to build the roads between them. So he's essentially paying the toll. But our internet freedom is at stake as Net Neutrality is under threat. Service providers want to charge both ways and they want to prioritize traffic. Net Neutrality is the idea that bits are bits and it shouldn't be that way.

How can I get better internet in my RV?

Episode 1416

Gregory from Anaheim, CA

Gregory has an RV and wants to know if he should get satellite for it that will give him faster WiFi. Leo says he could, but it would cost him a lot of money and would be a hassle to re-position the dish often. The future is in LTE, and it's also more affordable. Often times it's faster than home internet as well. He can get a WiFi device and he will then have access to over five different devices. Leo recommends Google Fi because it has three different ISPs on the same device and switches to the one that is better. And he can pay as he goes with it.

What site should I use for blogging while on vacation?

Episode 1416

Bob from Los Angeles, CA
New Blog Entry

Bob and his wife are going on an around the world cruise for six months and they want to write a daily blog of their adventure. The problem he has is that it's difficult to upload video and photos for the blog. Leo says that will be the issue when using cruise line internet. It's very slow since it uses satellite. It's also not cheap. But many cruise lines are moving towards a service called VOOM, which is as fast as a home broadband connection. What Leo does is upload to Google Photos before he goes to bed.