Internet and Web

Your internet connection, web sites and services.

How can I get rid of spam in Outlook?

Episode 1477

Larry from Burbank, CA
Gmail Icon

Larry is tired of spam and wants to know how to get rid of it in Outlook. Leo says to wash the email through Gmail. He can open an account at Gmail, and then have it pick up his Outlook mail. That way Google will wash the spam out of his email and then he can pick it up through his Outlook client. That's free. There is a paid service called OnlyMyEmail, but Leo says that Gmail does a great job.

What's the best cloud backup for images?

Episode 1476

Alan from Massachusetts
Google Photos

Alan got a new PC and he's trying to copy all his images over to it with an external hard drive. How can he back up his images to the cloud without getting duplicates? And how can he delete extra copies of his images? Leo says that there are some good "deduplication" apps that will work. But he'll run the risk of eliminating an image that is close to another but slightly different.

Is my Chromebook secure for online banking?

Episode 1476

Ray from Homosassa, FL
Samsung Chromebook Plus

Ray has a Chromebook and he wants to use it for online banking. When he logs into his account, though, it doesn't take his password. He has reset the password, but after one login, it locks him out. Leo says that Ray is probably not inputting the right password. He could be mixing up a few letters. Using the Chromebook's autofill feature would be a good idea. That way, the first time he logs in, it will remember it. And the Chromebook is very secure, so Ray shouldn't need to worry about security.

Why can't I use DropBox as a file server?

Episode 1476

David from Austin, TX
Synology DiskStation DS218play

David works with about ten other people in a small company, and they all share files using DropBox. They're getting conflicts, however with certain database files that they have stored on DropBox. Leo says if he has two programs accessing the same file at once, they will have problems. David wants to set up a VPN, and he was able to configure Hamachi. Leo says this won't fix the fundamental problem, though — it has to support record locking. David says that Microsoft Access supports locking, but it doesn't work with DropBox because people are accessing the file on their local systems.

How can I get my email app to notify me of new email?

Episode 1476

Gary from Ontario, CA
Gmail

Gary's wife is having issues getting push notifications for her email. Leo says she'll need to enable it in her Gmail account. She could also just turn on "fetch," which is a pull-oriented option. Leo says that using pull or fetch as her primary way will save battery life as it will just get the email whenever she opens the app.

The chatroom says that this is now a paid feature of Gmail Pro. Push notifications are no longer free with a basic Gmail account.

How can I use the internet in China?

Episode 1475

Mike from Tiburon, CA
Map of China

Mike is going to China and wants to know how he can use Gmail, Facebook or Twitter. Leo says that it changes all the time depending on the social unrest that's going on. There is a Wikipedia page that will show him. One thing he can do is create a Yahoo Mail account, have Gmail fetch it, and then use that. It's a workaround but it can work. He may be able to go to the .CN versions of websites, though.