Your internet connection, web sites and services.
Internet and Web
Ted's Browser crashes every time he tries to open it. Leo says he'll need to clear the cache and reset the browser. He can go into Control Panel > Internet options > Advanced > Reset Settings/Clear Cache. Ted will lose his cached stuff including bookmarks and cookies, but it may fix it.
In Add/Remove programs there's also a "REPAIR I.E." function. Once he has it fixed, Leo suggests downloading Chrome. It's more secure.
Rusty is interested in cutting cable, and wants to know how he can do that. Leo says that if he's in an area where he can get over the air local channels with an antenna, then he can get most of his live programming free. Check out AntennaWeb.org for suggestions on the best antennas for his area.
Kelly's DSL is incredibly slow. Their house is "cable ready," but they don't have the ability to connect to cable since the nearest connection is a mile away. Leo says that there are good satellite providers like Wild Blue out there, but it's very easy to overwhelm the satellite bandwidth and they usually have low caps. So if Kelly is a heavy user, then that's not a good option.
Adrian is worried that the FCCs proposed Net Neutrality rules are still worse than what we have now. What can he do to have his concerns known? Leo says that the need to protect the Internet is important and most people who are sounding the alarm bells really don't understand it. But if he's concerned, he should go to the FCC and email the commissioners. They're going to be the ones who make the decision on the new rules. You can find their email addresses here:
Lunella doesn't like the idea of TV being on the Internet. It just uses too much data. Leo says that there's more bandwidth available that we currently use, and it can be expanded infinitely. Having said that, the bottle neck occurs in the "last mile," where the ISP isn't providing enough bandwidth. The real issue is power consumption.
Velma would like to grab audio clips and use them to teach English as a second language (ESL). Leo says that Applian makes ReplayRadio. It will let her schedule and record radio that will do the job nicely.
Leo says that podcasts are a great resource for that as well. And there's a broad variety of topics, to accents, and more.
Clare wants to find a cloud based solution that allows her to share files with employees in China. Leo says that can be a challenge because the Chinese government takes a dim view of cloud based traffic like DropBox.
Terry wants to know if there's a way he can get a discount on Lynda.com. Leo says he can get a free trial, but isn't sure about a discount on it. Leo recommends checking out iTunes U, since there are a million free courses there, many of them from universities. For casual use, he should start with iTunes U and Kahn Academy. Another option is to look for tutorials on YouTube.