Internet and Web

Your internet connection, web sites and services.

How can I play HTML5 videos?

CC from Fullerton, CA

Episode 1314

CC is retired and is into YouTube videos now, but lately he's getting notifications to watch videos on HTML5. How can he watch those? Leo says that any browser can stream HTML5. YouTube has converted all videos to HTML5 now. If he right clicks on the video, it'll give him information on what kind of video is playing.

The chatroom says that CC could have installed a player as its default player and that's causing the confusion. CC should look in his browser menu and go to add-ons. If he finds one there, he should disable it.

Why does my modem drop off the internet?

Robert from Las Vegas, NV

Episode 1314

Robert got a new modem and now he has a random disconnect problem. He then can't get on the internet. Leo says that it could be that Robert is having issues with the router in the modem. He should go into the settings and make sure to turn off the router option. It could be running into competing routers. Leo says that the ISP could be changing the settings remotely as well. That's why Leo advises buying his own DOCSIS III modem. Another thing to do is check the network settings to see if his computer is configured to act as a router. If so, that would point to malware.

How can I stop someone from using Facebook to spam?

Rose from Los Angeles, CA

Episode 1314

Rose says her Facebook has been hacked. She keeps changing it, but she's still having issues with her Facebook account posting things and tagging everyone she knows. Leo says that in the past, Facebook has had security issues with accounts being hacked, but as far as he knows, they've fixed all the exploits. So here's a few things Rose can try:

Johnny Jet on Travel

Episode 1313

Johnny Jet

This week's website - HostelZ.com. This lists 46,000 hostels in 7,000 cities. It's the Kayak of Hostels.

This week's App - All Set Now. This is dining for people who don't have time to eat out. It's partnered with 200 restaurants in San Francisco and New York. You order and pay for your meal and then tell them when you're coming. They'll seat you and bring out your meal right away. It's available on Android/iOS.

How can I make videos available for download?

Brian from Santa Barbara, CA

Episode 1312

Brian has a physics blog and wants to make videos available for people to download, but YouTube doesn't allow for that. Leo says that Vimeo can do it, and it gives users the options of mobile, SD and HD quality. He'll have to create a separate Vimeo account to log in, but it's free. There are third party download options. Leo says most students won't really want to download the video, they'll just save it to a playlist.

How can I securely transfer large data files?

Rich from Tuscon, AZ

Episode 1312

Rich wants to know how to transfer large files like audio books. Leo says that audio books aren't that big. But Rich still wants to know how he can he securely transfer them to his publisher without them being corrupted or pirated. Leo says that's a common issue. He shouldn't attach it in an email. Rich should send a link to the file that's located on a drive like Google Drive, ShareFile, or DropBox.