Internet and Web

Your internet connection, web sites and services.

What service should I use to sell tickets online?

Andrew from Murietta, CA

Episode 1173

Andrew is going to be doing a non-profit concert soon and wants to know the best online ticket broker to sell tickets through. H-Bomb says that Brown Paper offers ticket sales for non profits as well as others. There's also Ticket Fly that will also help with promotion. Leo says that's a great idea.

Andrews concert is Night of Hope, for GodsKids.org - Orphanages around the world.

Johnny Jet

Episode 1173

Johnny Jet

This week's app is Postagram. It allows you to create post cards digitally and be able to mail them through your phone. Leo says he's used it and loves it. He wishes it were the full postcard, but it's just half the postcard. Other than that, it's quite convenient.

This week's website is GoSeek.com. It not only looks for hotels, but also coupons and discount rates.

Why can't YouTube play at a better resolution on my PS3?

Episode 1173

Dave from Venice Beach, CA
YouTube

Dave wants to know why he can't watch YouTube in higher resolutions through the PS3. He only gets 240. Leo says that's ugly. The issue could be bandwidth.

Dave may want to try using the YouTube app, and not the browser. He can download the YouTube App from the Sony Playstation store. That will always do better than the browser.

How can I close out of Google Chrome in Windows 8?

Episode 1172

Lucy from Torrance, CA
Google Chrome

Lucy is having trouble with Chrome and she's tried to remove it, but can't. Leo says it's probably gone into "metro mode." If she sees the hamburger menu of four lines, click on that and she should get out of it. It may also be the sign of an infection that has modified the browser. She should try pressing F11. That will take it out of full screen mode. At that point, she should be able to close it. CTRL-ALT-Delete will work as well.

How can we get pictures taken off the internet?

Jan from Placerville, CA

Episode 1172

Jan has a friend who is a model and she's had some embarrassing private photos appear on the net. Leo says that could fall under the revenge porn law, and it could allow her to prosecute them. Most reliable places will take the images down if they had been contacted. If she's having trouble getting them taken down, the sites may be outside the US and it's hard to prosecute across international borders. But in time, that will change.

How can I keep Internet Explorer from crashing?

Cathy from La Verne, CA

Episode 1172

Cathy is having a problem with Internet Explorer crashing. Leo says that if that's the problem, chances are there's something system wide happening. Leo advises resetting the browser to see if that fixes it. She can go to Tools > Internet Options > Advanced > Reset.

Cathy could also reinstall it, and Microsoft has information on how to do that here.

Johnny Jet

Episode 1171

Johnny is still in Austin for South by Southwest, and his first app this week is called Meerkat, the live social video app that launched at SouthBy which Johnny thinks is awesome. It allows you to live stream whatever you're doing and plug it on twitter. Leo says that there have been others that have done this, like Qik, but Meerkat is really easy because people follow you via Twitter and they can comment while you're talking. It's a great way to publicize events. You can even create your own mobile TV network by Meerkating.

Should I worry about my internet getting shut off due to piracy?

Ben from Stanford, NC

Episode 1170

Ben got an email about a notice of copyright infringement for illegally downloading a song. Leo says that the way that it works these days -- ISPs don't give out his information, but they will send a letter and warn you not to download music illegally. They work on a six strike rule and after that, his account could get cancelled.

How can I get Gmail to stop trimming my emails?

Steve from Studio City, CA

Episode 1170

Steve was using Google to send email for film festivals, but Google has been cutting his messages short. Leo says that the original idea was to hide responses to messages, but it seems to have extended to longer form messages or emails with attachments. Leo says he could list the images as links within his email so that they can access those pictures online. Unfortunately, it's Google's sandbox and he has to play by their rules if he wants free email.