Your internet connection, web sites and services.
Internet and Web
Stan is having problems with the browser on his computer. It keeps crashing. Leo says that Stan should reset his browser. It's always a good idea to do that every so often to clear out everything. He'll lose his browsing history and stored passwords, but it will make it healthier. He can also clear the browsing data and remove tool bars.
Catherine got lured to a new phone company to save money and now she's lost her internet service. She was promised that Verizon would maintain her Internet even though she changed services. Leo says that Verizon owns the copper wire, but since she's no longer using their service, she can't have access to the internet. She would have to use whatever DSL that the other phone company offers. Leo says it sounds like she was bamboozled by a promise they had no intention to keep, so Leo advises going back to Verizon.
Jeremy is an elementary school principal and he's rolling out a digital curriculum this year with Linux laptops for every student. Leo says that's great! Generally he'd recommend Chromebooks because they're safe and cheap. But if the Linux laptop works, in some ways it's even better.
Jim was podcasting back when Leo was still on TechTV. Jim had to walk away from it a few years ago but now he's ready to get started up again. He sees that Leo had recommended the Sennheiser SMD25 and is wondering if its still a good option. Leo says he wouldn't go with that. He uses a dynamic directional mic instead. Leo recommends Bob Heil's HeilSound PR40. It's great for studio work and it'll make Jim's voice sound really great. They're about $350.
Jerry is thinking about getting an Apple TV or Roku and cutting the cable. Leo says that there are a lot of choices and all of them are designed to do one thing: connect his TV to the Internet so he can watch online programming. But none of them offer all the options available. If he has a true 6 Mbps connection, streaming will work great. But remember, if there's more than one computer or mobile device on the network pulling at that bandwidth, it's going to affect the stream.
Bob has lost his hotmail password and he can't get any support to help him recover it. Leo says that it may be that the password was hacked and the account taken over. There's a two factor authentication, where if the password is changed, you have to input a code sent to your cellphone in order change the password. But in this case, it's likely they guessed your secret questions with a brute force attack and hacked your account. Secret Questions are a vulnerability because people actually answer the questions. Leo advises to change the password aNd then enable 2nd factor authentication.
Roy keeps getting requests to update Flash when listening to podcasts. And it always crashes. Leo says he hates Adobe Flash with a PASSION and everyone uses it, so he's stuck with it and all it's warts. That's why Leo recommends that if you have to use Flash, that you use it through Google's Chrome browser. What Google does in Chrome is build Flash into the browser and it's updated regularly by Google and it's isolated so it doesn't crash your browser if it crashes. It should work better for you.
Robert is a college professor and he wants to take all his desktop files and put them in the cloud, syncing them with his laptop and desktop computers. Leo says there's several ways to accomplish that goal. ICloud will do it if you have a Mac. Both Microsoft's OneDrive and DropBox will do it for both Windows and Mac. Leo says that DropBox is probably the simplest way to go about it. The Chatroom says that Box.net is hipping compliant as well.
Johnny joins us from Cancun, where he's speaking at TBEX. TMobile is offering free data on EDGE for their mobile phones. Johnny says you don't need a data plan for most of the things you do while traveling like social media or email that you can do with a WiFi cafe. But if you're navigating with Google Maps, then you'll need one and there's deals on prepaid sims with data.
Deal on Virgin America - 20% off travel until Nov. 18th. Travel Tues/Wed and Sat. American - $364 Round trip to Puerto Rico.