Hardware

Why can't I connect to my wireless devices with my router?

Bret from Fort Worth, TX

Episode 1342

Bret is having issues accessing wireless cameras due to blocked ports on his router. Leo says what he wants to do is "port forwarding," and it may be that he'll want to use a higher, five digit port to connect to them. The lower port numbers may either be reserved or in use, like 8080. He should try going higher. He'll also need to use ports that his devices understand. So Bret should look in his manual to see what ports the device supports.

Will the new MacBook Pro handle my audio workflow?

Episode 1341

Adam from West Covina, CA
Apple MacBook Pro

Adam is looking to get the new MacBook Pro but he's concerned that it isn't high performance enough. Leo says that it does come limited with memory at only 16GB, and he won't be able to upgrade it. So what you buy is what you get. Whether it's right for Adam is subjective. Adam runs Logic and he's worried it won't be enough for him. Leo says Logic does take a lot of RAM, but Leo's used it for Logic and it works for him. That doesn't mean it will work for Adam, though, as his mileage may vary. Leo says that if Adam's iMac, at 32GB of RAM is bogging down, that should tell the tale.

What is the best computer for sketching and artwork?

Episode 1340

Terry from Burbank, CA
Microsoft Surface Studio

Terry is an artist with Disney Imagineering, and she wants to know what's a good computer to for sketching and artwork. Leo says that Microsoft's Surface Studio was just announced and it's designed with artists like Terry in mind. It has a 28" tilting display, pen stylus, and a new Dial that will enable her to change colors and other options with a turn of the wheel.

How can I keep my son's laptop secure?

Mary from California

Episode 1340

Mary had to get her son a computer for school and she put herself in as the admin. Leo says that's a very good idea. She can use herself as the admin and her kid as a limited user. There's also a new feature in Windows 10 which would allow her to give them a pin code to install things without having her type in the password.

Does she need MacAfee for her Antivirus? Leo says no. She should take it off. Windows 10 has its own antivirus which is quite good if she keeps it updated.

Why can't I reinstall Windows 10 on my Mac?

Episode 1340

Troy from Long Beach
Microsoft Windows 10

Troy updated Windows 10 on his Mac and liked it so much he deleted macOS and now it's not working well. He's trying to reinstall it, but he can't. Leo says that's because he needs the Apple drivers through Boot Camp to run it. So he kind of has to have macOS on the computer, but he can shrink down the partition to as low as it can go. It could also be an issue with the EFI Master Boot recorder.

Dick DeBartolo, The Giz Wiz

Episode 1339

Dick DeBartolo

Dickie D walked by something that he thinks Johnny Jet should get. It's called the Snoo. It helps babies stay asleep. It's basically a baby pen, but it has a swaddling capability to keep them calm and relaxed. It then prevents them from rolling over on their stomach. If the baby starts to cry, the Snoo has microphones to listen and will rock them back to sleep automatically. After 5 minutes, if the baby is still crying, it sends you a text message. It's not cheap, though. It costs $1160.

Why has the battery icon disappeared on my Chromebook?

Episode 1339

Carol from Simi Valley, CA
Dell Chromebook 13

Carol has an HP Chromebook and her battery icon has vanished. She can't get it back. Leo says it's likely a bad battery and HP should replace it. They're wasting her time if they're refusing to replace it when it's under warranty. If it's not the battery, there still could be a physical issue. She should send the entire computer back and get the Dell Chromebook 13.