Hardware

Laptop or desktop computers and any components within.

What does the long beep mean when I try to boot up my iMac?

Episode 1474

Bob from Alpine, CA
Apple iMac

Bob put his iMac to sleep and then when he went to wake it up, he got a "bong" with a blank screen. Leo says that those tones indicates different things depending on the tone. Here's a list. It's possible the backup battery in the computer is dead and needs to be replaced. But it could also be a failed hard drive. It could also be an EFI ROM update is in progress. If you hold down the D key when booting up, you'll go into diagnostic mode. If that doesn't work, then you have a major hardware failure.

Dick DeBartolo, The Giz Wiz

Episoide 1473

Dick DeBartolo

From GizWiz.Biz - Turbo Pot has come up with a new design for cookware. First, here's some info from the company: Constructed of heavy-duty 304-grade stainless steel, the Turbo Pot cookware line by Eneron, Inc. is engineered to outperform the standard pot by a wide margin— significantly improving the heat transfer of open-flame range cooking. Turbo Pot heats up between 35 and 50 percent faster than regular cookware, allowing home chefs to save time and energy, and improve indoor air quality.

How can I extend Wi-Fi to my second floor?

Episoide 1473

Henry from Garden Grove, CA
Eero

Henry wants to extend his Wi-Fi upstairs. What extender should he use? Leo says he has a few options. Mesh routers are great because they have satellites that he can plug into each room, creating a wireless grid for his home. These usually come with a base station and a few extenders. They're a bit pricey, but they have the advantage of having full duplex communication, so the speed isn't cut as it's passing along the signal. They also have great security features, they're easy to maintain through the app, and they update automatically.

What happened to my files on my external hard drive?

Episoide 1473

Bonnie from Costa Mesa, CA
Hard drives

Bonnie bought a new computer and when she plugged in her external hard drive, it said it was empty. Leo says that if she still has the old system, she should plug the hard drive back in and see if the files are there. If not, then something went wrong and she didn't back up her data as she thought. That's why it's always a good idea to keep the old system around for awhile until she's moved everything over. Windows 10 should be able to see the files from that XP drive no problem.

Why does Roku tell me I'm not connected to the Internet?

Episode 1472

Karen from Lake Elsinor, CA
Roku Ultra

Karen gets a warning that she isn't connected to the internet on her Roku, when she is. Leo says he has the problem as well, and he believes it's because the internet will experience momentary drop outs from time to time and the Roku software doesn't handle drop outs very well. He doesn't know what the fix is, though. Karen could restart the Roku by unplugging it and letting it reboot. But that's frustrating to do when the show is still playing. Getting a newer model should fix it.

Why do my printed pages have lines?

Episode 1472

Peter from San Gabriel, CA
Brother laser printer

Peter wants to know why his printed color pages have lines in them. Leo says that if he doesn't print a lot with an inkjet printer, lines will occur because the ink simply dries up in the print head. He'll need to run the ink check/self cleaning utility on the printer to clean the printer head. The downside is that will use up a lot of ink. That's why Leo says that inkjet printers really aren't a good idea for people who print seldomly. A laser printer is better because it uses a dry toner.

Why does Windows Update cause problems on my machine?

Episode 1472

Jim from Simi Valley, CA
Windows 10 Start Menu

Jim says that every time he does a Windows update, something goes wrong. It always deletes the restore point after updating, too. Leo says that Windows is deleting the restore point because he doesn't have room for a second one. Freeing up space on the drive could help. Leo doesn't trust restore points though, anyway. They don't work very well.