Backup and Recovery

Earl has an old iMac and can't transfer his files to his new iMac. He wants to move the program from the old to the new, but he doesn't have any disks. Leo says that Microsoft Word for the Web, which is free, or Google Docs, would work great. He doesn't need new software. He can just backup his data with a USB key and then bring it to the new Mac and use Office for the Web or docs.google.com to open it.

Nancy has an iPad 2 and now she's running out of room. She's downloaded all of her pictures, but she's worried about Apple deleting her iCloud backup if she hasn't backed up within 180 days. Leo says it's easy to just turn on iCloud backup on the iPad in the settings and it'll do it automatically. But if she has run out of space, then Leo advises to either go in to the settings and delete the iCloud backup, or pay $0.99 for 20GB. Then she won't get that warning.

Paul backed up his 16GB microSD card to his computer, and suddenly he's getting errors and can't see the card anymore. What can he use to recover the data and then back it up? Leo suggests PC Inspector to recover the card and then Helium to back it up.

Stephanie bought a Samsung Windows 7 notebook and it's been a disasterous affair. She wishes she had bought a Mac. Leo says that Apple has a much better way to teach users how to use computers with their One to One teaching. She tried to get tech support with a phone number given to her from friends who used remote desktop and now she got infected. Can she wipe it and start over? Leo says sure, if she has a system recovery disc that came with the computer. She should get her data off first, then wipe the drive and reinstall Windows. And she should make sure she updates it completely.