Windows

Why can't I disable the touch screen on my PC?

Dell XPS All-in-One

Episode 1391

Rich from Orange County, CA

Rich has a 27" Dell XPS All-In-One PC and he wants to turn off the touch screen. He tried deleting the driver, but the next time he reboots the computer, it just reloads it. He also tried disabling it, but that didn't work either. Classic Shell and StarDock's Object Desktop is designed to turn things off and replace stuff that's been taken out, so he could try those. It could also be that Dell has an underlying utility that keeps turning it back on.

How can I keep my Windows PC secure?

Lenovo ThinkPad X1 Yoga

Episode 1389

Billy from New York, NY

Billy is about to make the switch to Windows. As an old timer, he feels that Apple has abandoned his demographic. So he bought a Lenovo X1 Yoga to replace his aging Mac laptop. Leo says that the latest Mac laptops with Touch Bar are annoying and the Touch Bar gets in the way more than it helps. Lenovo is doing a lot of creative hardware on the Windows side, as are other manufacturers.

How can I recover missing data?

Piriform Recuva

Episode 1386

Annie from Las Vegas, NV

Annie had a video file folder on her computer that disappeared. The folder, files — everything. Leo suspects that a disk error occurred and when it was cleaned up, it was removed. More likely, the folder entry in the file allocation table was removed. Chances are, the data is still on her hard drive, they just can't be seen by the OS. It's like losing a card in a library card catalog.

Can I upgrade 32 bit Windows 10 to 64 bit?

Microsoft Windows 10

Episode 1383

Greg from Aspen Park, CO

Greg has an employee who downloaded the 32 bit version of Windows 10 and installed it by mistake, rather than the 64 bit version. Can he reinstall it? Leo says that he'll probably have to wipe the drive and install from scratch. So he should make sure to backup the data first and then format the drive. He can't just upgrade on top of it, unfortunately.

How can I safely partition my hard drive for Linux?

rEFInd

Episode 1382

Mike from Portland, ME

Mike finally installed Linux Mint into his old Dell laptop. When he was partitioning it, Windows wanted 2/3 of the drive for XP. He's not planning on using it that much, so he made it as small as he could, but it won't let him. Leo says he doesn't even need Windows if he's not planning on using it, so he can just delete the Windows partition altogether.

How can prevent Windows 7 from updating to Windows 10?

Windows 10 Upgrade Notification

Episode 1381

Mark from Arcadia, CA

Mark wants to keep Windows 7 on his computer. How can he stop the update? Leo says that Microsoft won't push him to update anymore. That was when he had the free update option. Now they're charging for it, so they won't push him to update unless he wants to buy it. He'll want to be sure he keeps updating Windows 7 to keep it secure, though.