wifi

Should I replace my router?

eero.com

Episode 1479

Brian from Indio, CA

Brian wants to know why he should replace his router. Leo says that routers wear out, like when they are getting hot. That's an indicator it's working harder to push the traffic where it needs to go. He'll want to look for a router that that updates its firmware. He'll also want a reliable manufacturer who cares about updates. Leo also recommends a MESH router, which are great for homes that have issues with WiFi reception.

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Why is Wi-Fi so slow on my laptop?

Netgear Orbi Router

Episode 1474

Beth from Manhattan Beach, CA

Beth has a two story house and she has no problem streaming anything or using the internet, except on her laptop. Leo says that if her Roku is running HD, then she's getting decent bandwidth. Would a mesh router help? Leo says it may, but it's an expensive way to find out. Beth should run a speed test on her router to see how it goes. She should do it closer to her base station, and then again down into the lower floor and see if it improves or gets worse. That would tell her something. Leo says that since Beth is using Frontier, it could be her Frontier router. They're just terrible.

How can I extend Wi-Fi to my second floor?

Eero

Episoide 1473

Henry from Garden Grove, CA

Henry wants to extend his Wi-Fi upstairs. What extender should he use? Leo says he has a few options. Mesh routers are great because they have satellites that he can plug into each room, creating a wireless grid for his home. These usually come with a base station and a few extenders. They're a bit pricey, but they have the advantage of having full duplex communication, so the speed isn't cut as it's passing along the signal. They also have great security features, they're easy to maintain through the app, and they update automatically.

Why is my internet so slow in the evening?

ASUS C3200

Episode 1471

Jeff from Hamilton, MT

Jeff wants to know why his internet slows down at night. Leo says that he ends up sharing bandwidth with his neighborhood and if it's slowing down in the evening, it's because everyone is on Netflix. He also has to factor in Wi-Fi congestion. Jeff could bypass the Wi-Fi router and plug directly into the modem and see if it speeds up. If it does, then he'll know it's Wi-Fi congestion. If not, then he'll know it's his because of heavy use in the neighborhood.

How can I improve internet access in the house?

Eero

Episode 1469

Jeff from Granada Hills, CA

Jeff has an older Acer AC1900 router. Now he's looking at a mesh router. Leo says mesh routers are great for larger spaces, and he can add three satellite units, which could cover 1500 square feet. It provides multiple access points because the Wi-Fi is "meshed" throughout the house. Eero even works with Echo and he could assign devices to users and then have Echo pause the internet access for them. Eero also has great parental controls. It's not cheap, though, but he can get two for about $200 though, and that should be enough.

How can I extend my Wi-Fi range to the back of my home?

TP-Link Powerline Gigabit Wi-Fi Kit

Episode 1467

Nichole from Los Angeles, CA

Nichole is having problems getting a clear Wi-Fi signal in the back of her home. Leo says that's largely due to congestion. Everything from a mobile phone to a tablet, to even a microwave are using that 2.4 Ghz band, and so there's a lot of congestion. One way to fix that is to get a dual-band router. The 5.0 GHz band is a lot less congested, but it doesn't have as good of a range. So she can use it for some of her traffic, and use the longer range signal for the back of the house. Or she could use a mesh router.

Why is my streaming video quality so bad?

YouTube

Episode 1467

Arthur from New Hampshire

Arthur uses YouTube and he says that it's so compressed, it's absolutely unwatchable. Leo says that when he's streaming video, it's largely dependent on his bandwidth. The less bandwidth he has, the lower his resolution is going to be. He can adjust the quality he's getting in the settings, however, but at the end of the day, he may need to just get more bandwidth.

Why does the Wi-Fi turn off on my laptop?

Man using laptop connecting with wifi

Episode 1466

Todd from Riverside, CA

Todd's pro-level support with Dell expired right as his Wi-Fi stopped working. When he turns it on, it just keeps turning back off. Is it broken or is the software doing something? Leo says there is a function key on the keyboard that can turn off the Wi-Fi, and if it's sticking, that could be causing the problem. If it's a business laptop, it may also have a switch on the side that can turn it off. Driver issues may also be causing it, so he should go to Dell and download all the latest motherboard drivers.

How can I get Wi-Fi out in my barn?

Wi-Fi Booster

Episode 1464

Ed from Tulsa, CA

Ed has a Google mesh router system and he wants to be able to get Wi-Fi out in his barn, which is 100' away. Can he get another mesh unit or should he do ethernet? Leo says that if he has a window, then he could put a mesh unit on the windowsill, and another in the window of a barn so they would have line-of-sight connectivity. It's certainly worth a try. Ed could also try powerline networking if the barn and his home are on the same junction. The other option is to use a Wi-Fi antenna.