David has finally made the "switch" from iPhone to a Samsung Galaxy Note 8. It seems easier to sync, but how does he sync up his Outlook? He should sync using Google Contacts first. That's' a good way to have it everywhere. He can then sync to any phone, computer, or tablet. Leo says Outlook on Android is very good as an app. So rather than try to sync it, David should try using the Outlook app. It's very good. Then Outlook on Android will pull from it. Is Android secure?
Rick has an Outlook account on his HTC smartphone, but when he updated the phone, it stopped syncing and erased all the contacts on his phone and his Outlook account! Leo says it sounds like the sync went the other way and wiped out his contacts. This is why Leo always recommends not only backing up your contacts before doing this, but also relying on Google's Contacts in the cloud.
Craig wants to know what photos app to use for his camera? Leo says that he likes Google Photos because it will do an automatic sync backup of all his photos every day. The problem is that his phone has its own photo app as well and so he'll end up with more than one copy of a photo, and it's hard to organize them that way. And it won't pick up where he left off. Apple's Photos app does. But Android phones don't have that capability and neither does Google Photos.
Mike says he can backup his iPad Air 2 to iTunes, but he can't get it to restore to a new iPad. It won't sync at all. Apple says that the backup is corrupt. Leo says if there's something wrong with the iPad's OS as it's installed, that may be true. Leo recommends backing up and wiping the old iPad. Then he should try and restore to that one. If that doesn't work, then Apple's theory is correct.
He could try making a local backup to his computer. He could also do a factory reset and let it load the OS all over again.
Andy has an iPhone SE and he noticed that he can text phones from his PC using the email address provided by the carrier. Another option is to use a texting app that has a desktop app as well. Options include WhatsApp and Telegram, but he'd only be able to use it with people who use those apps. Facebook Messenger is an idea though. It works in the browser as well as mobile device.
How can I keep two separate folders in sync? Leo says to use Second Copy by Centered Systems. It works great. The other choice is Microsoft's Sync Toy, but it's not very good. Russ will have to be careful not to sync deletions. If he syncs deletions, it'll delete whatever was deleted on the other one. He'll want versioning.
Dave bought a five drive Synology NAS. He was having trouble with parity checking and so he had to go turn off services in order to get through it all. He should also use the Synology Connection System, which is a lot easier.
Ben wants to know if he can sync iCal with Outlook. Leo says that he would use Google Calendar as an intermediary. Ben can sync Outlook to Google and then Google to iCal. That should work.
Here's a technote from Apple on how to fix Exchange syncing with iCal. It's probably an update that broke it.
John is frustrated with the program called AirDroid to sync files back and forth from his mobile device and his PC. Leo says that there was a security flaw that would allow an attacker to intercept user data, so they changed the program to eliminate the bug. Unfortunately, as a result, it made the program pretty useless.