SMS

How can I backup my text messages from an old phone?

Episode 1558

Jeanine from Santa Barbara, CA

Jeanine, wants to know how to retrieve text messages from an old phone. Leo says that there are several ways. Sometimes, they are stored up in the cloud with your carrier. You can ask the technician at the phone store to transfer all the data over. There are also apps that will enable you to do it, including Android apps. SMS Backup and Restore. Put it on the old phone and it will backup all the messages to the cloud. Then you can restore them to the new phone. Samsung also has it's own called SmartSwitch.

Is 2 Factor Authentication by SMS secure?

Smartphone and computer

Episode 1555

Carmine from Chicago, IL

Carmine has 2 factor authentication on most of his systems, but some use SMS, and he thinks that's not very secure. Leo says that there will always be a trade-off between security and convenience. But SMS is far easier to crack than independent authentication through an authenticator. Leo says to contact the cellphone company and have them put their additional layer of authentication on her phone.

Why aren't my text messages sending right away on my iPhone?

Episode 1535

Peter from Toronto, Ontario, Canada

Peter upgraded his iPhone to the latest version of iOS 12, and ever since then, his text messages haven't been sending right away. Leo says the first thing to do is call his carrier. There are two ways messages get sent on an iPhone, however. It's either being sent with iMessage which uses his data, or as an SMS. He's only having this problem with the built-in Messages app, and it's with everyone. Leo thinks it has to do with his wireless carrier.

How can I send out group text messages from my computer?

Verizon Message+

Episode 1488

Scott from Arlington, TX

Scott is an independent author and he says he's worried about data protection requirements under the EU's GDPR rules. Leo says that requirements for data protection is different for an individual than they are for a company with 250 or more. One can use MailChimp to do GDPR and protect the client's data. If he/she has a website that's log enabled then they would also have requirements. It's also not completely clear what the EU's GDPR requirements are, especially for small businesses. The EU is more interested in larger companies than the little guy.

Does texting through Facebook Messenger affect my data caps?

Facebook Messenger

Episode 1413

Larry from Las Vegas, NV

Larry wants to know if sending messages via Facebook affect his data caps. Leo says it's a data only program, so that would be yes. But it's probably not going to affect his data usage by much. Messages from Facebook aren't SMS. They are data based messages. SMS messaging is on the way out. This is why carriers are readily offering unlimited texting plans.