SMS

Why Do My Text Messages Get Chopped Up?

Sprint

Episode 1573

Dale from Palmdale, California

Dale has problems with his text messages: He doesn't get the entire long message, and it's all chopped up out of order. Leo says it's the carrier that is limiting, or "truncating" his SMS text message to 160 characters, chopping it up, and sending it out in multiple bursts. It's an issue with Sprint, unfortunately. If he can start using a messaging app and convince everyone in the family to do the same, he won't have this issue.

Should I use 2-Factor Authentication?

 Net Neutrality

Episode 1572

Joey from San Diego, CA

Joey wants to know if the new Net Neutrality bill will pass. Leo says probably not. The Senate is controlled by one party that isn't in favour of Net Neutrality and the president wouldn't sign it if it did. Their view is that the government shouldn't regulate the internet. But Leo says that while that's true, it's a good idea to have a check and balance on the internet service providers.

Should you use 2-factor authentication? Leo says yes, but Leo isn't a fan of 2FA over SMS text messaging. It's too easy to spoof, but it's better than nothing.

How can I back up my text messages from an old phone?

SMS Backup & Restore

Episode 1558

Jeanine from Santa Barbara, CA

Jeanine wants to know how to retrieve text messages from an old phone. Leo says that there are several ways to do it. Sometimes they are stored up in the cloud with the carrier. She can ask the technician at the phone store to transfer all the data over. There are also apps that will enable her to do it, including Android apps like SMS Backup and Restore. She can put it on the old phone and it will back up all the messages to the cloud.

Is 2 Factor Authentication by SMS secure?

Smartphone and computer

Episode 1555

Carmine from Chicago, IL

Carmine has 2 factor authentication on most of his systems, but some use SMS, and he thinks that's not very secure. Leo says that there will always be a trade-off between security and convenience. But SMS is far easier to crack than independent authentication through an authenticator. Leo says to contact the cellphone company and have them put their additional layer of authentication on her phone.

Why aren't my text messages sending right away on my iPhone?

Episode 1535

Peter from Toronto, Ontario, Canada

Peter upgraded his iPhone to the latest version of iOS 12, and ever since then, his text messages haven't been sending right away. Leo says the first thing to do is call his carrier. There are two ways messages get sent on an iPhone, however. It's either being sent with iMessage which uses his data, or as an SMS. He's only having this problem with the built-in Messages app, and it's with everyone. Leo thinks it has to do with his wireless carrier.

How can I send out group text messages from my computer?

Verizon Message+

Episode 1488

Scott from Arlington, TX

Scott is an independent author and he says he's worried about data protection requirements under the EU's GDPR rules. Leo says that requirements for data protection is different for an individual than they are for a company with 250 or more. One can use MailChimp to do GDPR and protect the client's data. If he/she has a website that's log enabled then they would also have requirements. It's also not completely clear what the EU's GDPR requirements are, especially for small businesses. The EU is more interested in larger companies than the little guy.

Does texting through Facebook Messenger affect my data caps?

Facebook Messenger

Episode 1413

Larry from Las Vegas, NV

Larry wants to know if sending messages via Facebook affect his data caps. Leo says it's a data only program, so that would be yes. But it's probably not going to affect his data usage by much. Messages from Facebook aren't SMS. They are data based messages. SMS messaging is on the way out. This is why carriers are readily offering unlimited texting plans.