Dan would like to get a doorbell that can not only notify his parents with video when someone is at the door, but can also unlock the door remotely. Rich says there are products that do one or the other, but not a lot that can do both. Ring is a great video doorbell, and he can view it remotely on a mobile device. Nest IQ has face detection, and could unlock the door. But he really doesn't want something fully automated.
Mimi recently bought a Ring Video Doorbell 2, but she doesn't have internet at home. Leo says she would have to have internet access at home to get it to work. It has to have Wi-Fi to connect. She could use a cellphone in hotspot mode, but that would be as expensive, or more than just having a home internet connection. She could talk to her neighbors to see if she can use their Wi-Fi to connect her doorbell. Another option is to use a MiFi card. That would enable her to connect up to five devices, including the doorbell.
Brian wants a good doorbell camera. Leo says that Nest Hello has facial recognition, but Ring has a cool feature called Neighborhood Watch, so he could share videos with neighbors. The Nest Hello Video Doorbell is the really cool, though. But remember, they're all going to be charging for storing video in the cloud.
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Matt's mother has dementia and has a habit of leaving the house at night. How can he be alerted when her door is open? Leo says a better option — a GPS device that she can wear. There are bracelets and watches that will broadcast her location, but she could take it off. The GPS SmartSole is a good idea. It's an insole that goes into the shoe.
Chris is looking to get security cameras. Should he go with Nest or Ring? Should he have a service? Rich says he has a combination of the two, but it depends on if he wants a managed solution. Rich says that there really isn't a need to have a managed solution. It's expensive from month to month. Chris can piece together his own solution and do just as good.
Naomi has a Ring doorbell and wants to know if she can back up the video and images to her NAS. By the time she gets the notification from it, the person who rang the doorbell is already gone. Leo says she could Live View it. Leo suspects that Naomi may have a bandwidth issue with her ISP. Ring goes to the Ring servers before contacting her, so there's probably latency in her network due to being in a rural area. Leo says a motion sensor camera could ping her faster than Ring.
(Disclaimer: Ring is a sponsor)
Brian says that he's having issues with his internet connected door lock. It's connected to a ZigBee hub, and it's only 11 feet away from the door lock and the hub is hardwired to the router. The company's support told him he'll need to get a repeater. Leo says there are routers coming out now that have Zigbee built-in, which could be one solution to these problems. Ultimately the real solution is that these things won't be using ZigBee or Z-Wave, the devices will be talking to the Google Hub or Apple HomeKit.
Jorge wants to get a wireless doorbell. Suggestions? Leo says that he uses Ring, and they are also a sponsor. There's also Skybell. But these smart internet enabled doorbells represent a security risk because they're connected to the internet (called Internet of Things) and often they aren't updated. So if someone can break into his network, they may be able to break into his house or system. With that warning, Leo says that Ring does a great job.
Paul is looking for a good alarm system for his home. Leo says that the easiest way is to go to an alarm company like Bay Alarm. He'll need a phone line for it, and they charge a monthly fee for monitoring. Leo says that all of them are about the same, though. He can do it himself with SimpliSafe. He'd install his own sensors and cameras, and it monitors for a more affordable rate.
Chris has a few security systems with cameras and the alarm monitor (ADT) is obsoleting them. So he'll have to get new cameras for his system. Leo recommends decoupling the camera from the service and do the camera setup himself. The Nest cam works with Wi-Fi and they have their own cloud based storage. The cameras aren't cheap, but they're probably cheaper than ADT. Ring has one that's solar powered called the Stick Up cam.