Ring

How can I use a Ring video doorbell without home internet?

Episode 1507

Mimi from Orange County, CA
Ring Video Doorbell 2

Mimi recently bought a Ring Video Doorbell 2, but she doesn't have internet at home. Leo says she would have to have internet access at home to get it to work. It has to have Wi-Fi to connect. She could use a cellphone in hotspot mode, but that would be as expensive, or more than just having a home internet connection. She could talk to her neighbors to see if she can use their Wi-Fi to connect her doorbell. Another option is to use a MiFi card. That would enable her to connect up to five devices, including the doorbell.

How can I backup the Ring doorbell to my NAS?

Episode 1470

Naomi from Denver, CO
Ring

Naomi has a Ring doorbell and wants to know if she can back up the video and images to her NAS. By the time she gets the notification from it, the person who rang the doorbell is already gone. Leo says she could Live View it. Leo suspects that Naomi may have a bandwidth issue with her ISP. Ring goes to the Ring servers before contacting her, so there's probably latency in her network due to being in a rural area. Leo says a motion sensor camera could ping her faster than Ring.

(Disclaimer: Ring is a sponsor)

Why won't my internet connected door lock work?

Episode 1435

Brian from Nashville, TN
August Smart Lock

Brian says that he's having issues with his internet connected door lock. It's connected to a ZigBee hub, and it's only 11 feet away from the door lock and the hub is hardwired to the router. The company's support told him he'll need to get a repeater. Leo says there are routers coming out now that have Zigbee built-in, which could be one solution to these problems. Ultimately the real solution is that these things won't be using ZigBee or Z-Wave, the devices will be talking to the Google Hub or Apple HomeKit.

What wireless doorbell should I buy?

Episode 1422

Jorge from Moreno Valley, CA
Ring

Jorge wants to get a wireless doorbell. Suggestions? Leo says that he uses Ring, and they are also a sponsor. There's also Skybell. But these smart internet enabled doorbells represent a security risk because they're connected to the internet (called Internet of Things) and often they aren't updated. So if someone can break into his network, they may be able to break into his house or system. With that warning, Leo says that Ring does a great job.

What's the best home alarm option?

Episode 1407

Paul from Los Angeles, CA
Ring Video Doorbell

Paul is looking for a good alarm system for his home. Leo says that the easiest way is to go to an alarm company like Bay Alarm. He'll need a phone line for it, and they charge a monthly fee for monitoring. Leo says that all of them are about the same, though. He can do it himself with SimpliSafe. He'd install his own sensors and cameras, and it monitors for a more affordable rate.

What's a good home security camera?

Episode 1309

Chris from Woodland Hills, CA
Nest cam

Chris has a few security systems with cameras and the alarm monitor (ADT) is obsoleting them. So he'll have to get new cameras for his system. Leo recommends decoupling the camera from the service and do the camera setup himself. The Nest cam works with Wi-Fi and they have their own cloud based storage. The cameras aren't cheap, but they're probably cheaper than ADT. Ring has one that's solar powered called the Stick Up cam.

How can I customize my Ring doorbell tone?

Episode 1282

Paul from Louisville, CA
Ditto Wearable Tech for Smartphones

Paul has a Ring Doorbell and an Arlo motion detection camera connected to his mobile phone. The problem is that the Ring notification is so brief, he misses it. Can he use a watch to get a better notification? Leo says it's very annoying that you can't customize the Ring notification, especially if more than one person in the office has it. The Ring works with the Apple Watch and it would give him haptic feedback that buzzes his wrist. He'd feel it, but it's also distracting. The Galaxy Gear S2 would also be good if he's on Android.