Eddie wants to know if he can block spam in Hotmail. Leo says that Hotmail is notoriously bad for spam. They want users to upgrade to Outlook, and Leo says it has much better spam tools. He can also put the email into the spam folder, as the spammer is likely spoofing the address.
Lance bought a new Dell XPS 15 with a 4K screen for Christmas and he wants to know how to move his data and apps over to it from his old one. Leo says he isn't a fan of the transfer wizards because they usually bring over stuff that causes problems. So Leo recommends installing all of his apps separately. Backing up Outlook is fairly easy. Outlook stores everything in a file called Outlook.PST. So he can save that and then move it over once he's reinstalled Outlook on his new laptops. Or he can archive and install.
David has finally made the "switch" from iPhone to a Samsung Galaxy Note 8. It seems easier to sync, but how does he sync up his Outlook? He should sync using Google Contacts first. That's' a good way to have it everywhere. He can then sync to any phone, computer, or tablet. Leo says Outlook on Android is very good as an app. So rather than try to sync it, David should try using the Outlook app. It's very good. Then Outlook on Android will pull from it. Is Android secure?
Theresa struggles with getting spam. Leo says that most ISPs have good spam filters, but it looks like Theresa's provider, Roadrunner, does not. So her spam fight is up to her. Leo has a three stage spam solution:
Karlo has a cookie business, and when people order cookies and pay by Paypal, he has to use Outlook to get notifications. Leo says that Go Daddy's interface will support other email interfaces, regardless of what they may say. Outlook itself is a modern system and would work, but it's not the only game in town. He can also use Gmail. There's also Thunderbird, Windows Live Mail, and the Apple Mail app on Mac.
Brian is tired of using Windows Outlook on the Mac. It's just plain boring and he can't do much with it when it comes to task management. Apple Mail is really not much better. What are his alternatives?
Howard got a used computer from work and he's getting a popup when he checks into his email asking for his user name and password on Gmail. If he replies, it doesn't take it and he gets a note from Google someone has his password.
Leo says that two factor authentication could solve this, but he should clear out all his settings. There may be an Exchange server still attached for the email settings in Outlook. Leo also says to check his date and time. It's possible that the time and date is not accurate since it's an older computer and that's causing an issue.
Ben wants to know if he can sync iCal with Outlook. Leo says that he would use Google Calendar as an intermediary. Ben can sync Outlook to Google and then Google to iCal. That should work.
Here's a technote from Apple on how to fix Exchange syncing with iCal. It's probably an update that broke it.
Calvin is frustrated that he can't back up his email on Outlook.com. He wants to be able to have his mail online and on his computer. Leo says that Microsoft wants users to use the new Microsoft accounts. He can set up his Outlook.com account using the IMAP server, which is in configuration settings. He won't want to select PoP mail, though.
Ron wants to know if you can set Outlook to be the default email app on his Samsung Galaxy S7 phone. Leo says that there's a section in the phone's settings where he can choose default apps. It will depend on whether or not Samsung allows it, though. If it was a pure Android phone like the Nexus, then it's definitely possible. If he can't choose it in the default apps, he can always use Nova Launcher in the Google Play store. It'll let him set up his phone the way he wants.