OS X

How can I organize all my open windows in macOS?

Episode 1383

Ken from Windsor, CAN
macOS Spaces

Ken uses multiple monitors and he has never been satisfied with how they are set up with color, and the bezels are distracting. He bought a 27" iMac to just rely on one large screen, but now he has a frustrating array of windows that are simply a mess. Leo says that Apple uses a virtual desktop management system that allows him to maximize a screen and switch between them by using the "Ctrl" key with the left and right arrow keys. That way he can focus on one active window and then easily change to the next task. It's much easier than trying to juggle multiple windows.

What's a good computer for making home videos?

Episode 1372

Alex from Los Angeles, CA
Apple iMac

Alex would like to make a video of his daughter growing up using video and pictures. He was thinking about getting a Mac for it. Leo says Macs have a great video editing program called iMovie that comes with all models for free. Leo expects new desktops to come within the next month or so, but even if he didn't wait, he wouldn't be losing out on performance. Apple's iMac would be ideal, but it would cost him more. He could save some money and get a 21", but Leo recommends spending more and getting the 27" iMac. The larger screen really helps.

How can I update from Snow Leopard to El Capitan?

David from California

Episode 1369

David's 2010 MacBook Pro has OS X 10.6.8 and some sites don't support older versions of Safari on Snow Leopard. Leo says that David may need to upgrade his OS. But the question is, can he? The latest update says you can't update to Sierra unless he has 10.7 or later. So he needs Lion. He can't upgrade straight to the latest version. So search the app store for OS X Lion. Here's where - https://itunes.apple.com/us/app/os-x-el-capitan/id1147835434?mt=12.

Should I click on a link to upgrade Flash?

Darryl from Santa Rosa, CA

Episode 1369

Darryl is getting messages to upgrade Adobe Flash on his Mac. Leo says do not reply to any message to upgrade your Flash, do directly to Adobe and get the update there. Hackers can compromise websites to include a bit of code to get you to click on a link. It's called a Phishing scam. Flash auto updates now. Or you can use Google Chrome and it will auto update as well. So never click on a link that offers to install an update to flash for you. It's a scam. Another thing you can do is redownload your browser, delete them and reinstall. That will renew certificates.

How can I make my Mac run faster?

Episode 1364

Jeff from Pasadena, CA
Apple iMac

Jeff would like to know how to speed up his Mac. Leo says to try starting up the Mac in Safe Mode and then go into the System Preference pane to see what's starting up in the background. Jeff can also try zapping the PRAM (Command + Option + P + R). That can make it run faster. He should also browse his System Extensions folder.

Jeff should log into his unused Administrator account and see if it runs faster. If it does, then he'll know something is running in his account that's slowing it down.

Why can't I reinstall Windows 10 on my Mac?

Episode 1340

Troy from Long Beach
Microsoft Windows 10

Troy updated Windows 10 on his Mac and liked it so much he deleted macOS and now it's not working well. He's trying to reinstall it, but he can't. Leo says that's because he needs the Apple drivers through Boot Camp to run it. So he kind of has to have macOS on the computer, but he can shrink down the partition to as low as it can go. It could also be an issue with the EFI Master Boot recorder.

Why is my Mac acting crazy?

Episode 1329

Dave from Hollywood Hills, CA
Apple iMac

Dave feels like his computer is possessed. After awhile, it just goes crazy on him. It's an old Mac and runs OS X Lion. Leo says that the problem may be a messed up keyboard or mouse. A 10 year old mac is long past the time to get a new one and there's new refreshed Macs coming next month. He can also get a refurbished one from Apple and save a few hundred bucks.