Dave's 10 year old daughter wants a phone. Leo says that kids are getting phones at younger ages all the time, but there's a great advantage to them having one. He can keep in contact with her and know where she is, but he'll also need to keep control over how much she uses it. They are addictive.
Bob is grandfathered in to unlimited data with Verizon, but he's thinking about leaving to go with Google Fi. Would it be worth it? Leo says that unlimited has a few caveats. It may be unlimited, but it could slow down dramatically after a few GBs. Google Fi takes connectivity from Sprint, T-Mobile, and US Cellular, picking the best one. It really comes down to how well the services work in his area. If Verizon is better, then he's better off staying with it.
Lee is looking at buying either the new Google Pixel or the Honor 8. Leo likes the Honor 8, but his ultimate choice is the Google Pixel. Though the Huawei Honor 8 is half the price and has nice hardware, camera and a big screen, the manufacturer hasn't committed to push Google security updates directly to the phone with immediate effect. They promise to update "in a timely manner," but what does that really mean? Google does, obviously.
Jenny is ready to upgrade her phone on Verizon. She's been thinking about the Google Pixel. Leo says without a doubt, it's the best phone on the market. The hardware is superb, and the camera is one of the best. It's pure Google and they update it faster than any other phone on the market. That makes it very secure. However, they're not only expensive, but they're also in high demand.
Brian picked up the new Blackberry Passport Silver Edition off eBay and he loves it. He says the speakers are great and the keyboard allows him to scroll. Leo says it's a great phone. He can even (sort of) run Android APKs. Leo's fears though is that being that it's Blackberry 10, there will be no more updates for it, since Blackberry has moved to Android. It also has little ecosystem other than a few sparse Android apps that had been ported over.
Greg can buy a used iPhone 7, but it's carrier locked. How can he get it unlocked? Leo says that he'd have to talk to the company to see if they are willing to unlock it. He'll need to give them the IMEI number and as long as he's in good standing with the ISP, they are usually willing to do it.
Louie is thinking about getting the Motorola Moto Z Play. Leo says that it's an interesting concept where Motorola will be adding new features and modules over the next few years including upgraded speakers, better cameras, etc. It's a cool phone. The built-in camera isn't all that great, but it has a lot of promise.
It's time for Steve to upgrade his phone and he wants to know what to get. He hears that Nokia is releasing a new phone called the Six. Leo says that the new Nokia smartphones are quite nice, with a mid range price. What about the Windows Phone platform? Microsoft has pretty much given up on it and nobody is really supporting it anymore. Steve is wondering if he can put Android on his old Lumia? Leo says probably not. He should try going to XDA-Developers.com to see if it's possible.
Clarence is concerned about the new trend to have irreplaceable batteries in devices, like the new Nintendo Switch. Leo says that iFixIt says the battery in the Switch can be replaced with the right tool and replacement part. It's doable. But there's no user serviceable part for the battery in the iPhone. It's all glued in now. Apple will repair a battery for you, but it can't be done by the user. Clarence's battery should last around 500 complete charges. Once that happens, they are dead.
Brittany has heard that the Android phones are having battery life issues. Leo says that the iPhone 7 Plus is one of the best phones for battery life. Apple is also very aggressive about controlling apps on the phone to prevent them from running in the background. The Android phone that Brittany's boyfriend has probably has an ill behaved app that's sucking the battery power out of it. Facebook, for instance, is a battery hog.