Mobile Phones

Why is my "dumb phone" dying after half a day?

kyocera

Episode 1567

Roger from Banning, CA

Roger bought a "dumb phone" for him and his wife. Leo says he calls them feature phones. Roger says that they didn't know anything about the dumb phone. But when he charges it up it is dead within a day. Leo says that shouldn't happen - feature phones should last days. Leo says that Roger should take them back and ask for one with better battery life. In fact, he shouldn't even have to pay for it.

Can I downgrade to Windows 7?

 Windows 7

Episode 1567

Tom from Carson, CA

Tom wants to know if he can downgrade to Windows 7 from Windows 10 without it upgrading automatically. Leo says that after 30-60 days, that ability has been lost. It makes it really hard to roll back unless he decides in that time frame. The only option is to make a Windows 7 Image and keep going back to it.
Tom was going to buy the Motorola Moto G6, but the G7 came out. That caused the price of the G6 drop by $50. Is it worth buying the G7? Leo likes them. So will there be a huge difference? Not really. There's no need to wait for the G7 to be shipped.

Pokemon Go Creators to Create Harry Potter SpinOff

Episode 1566

With the huge suggest of Pokemon Go, the game's creator, Niantic, is set to release a new version set in the world of Harry Potter. Leo says you think it's bad now, wait until you can go after Dementors with your virtual wand. And Niantic has it's hands full right now, as home owners have sued the company over people trespassing on their private property looking for Pokemon monsters.

Why can't my mobile phone do wifi calling?

Motorola G5 plus

Episode 1563

Gary from Los Angeles, CA

Gary has a Motorola G5 plus mobile phone with T-Mobile and after his phone updated, his WiFi calling option won't connect. Leo says the culprit is that the update broke that feature, and it is only a matter of time before Motorola puts out a fix. Leo says that his router may also have an issue with it. He may need to log into the router through the browser and reenable port forwarding or open port option with UDP enabled.

How can I get the data off a locked smartphone?

Galaxy S8

Episode 1562

Marie from Burbank, California

Marie has a Samsung Galaxy S8 and has forgotten the password pattern to unlock it. She wants to back up her messages. Leo says that the phone store may be able to get the data off it. Even better, a third party cell phone store may be able to do it better than AT&T can. The downside is the data will be encrypted unless she can unlock the phone, and that may require resetting the phone. Check with the carrier. They may have copies of the messages.

What Smartphone Should I buy?

iPhone

Episode 1562

Gloria from North Hollywood, CA

Gloria is getting her first smartphone and she's shopping at Walmart for it. Leo says she has to decide what service she's going to use. Walmart will try and get her to do their service called Straight Talk, which is pay-as-you-go and can work with various carriers. Next, she'll want to think about how much data she needs. 2GB when first starting out is fine and Leo would also recommend getting an iPhone. It's her first smartphone, and it's just plain easier to use.