Mobile Phones

Should I switch from Android to iPhone?

Episode 1414

Donna from West Lake Village, CA
Apple iPhone 7

Donna is looking to get a new mobile phone and she likes the Samsung Galaxy S8. But everyone else in her family wants her to get an iPhone instead. What should she do? Leo says that the advantage of getting an iPhone is that everyone can text her, and if she gets group messages, mixing Android and iOS can be problematic. Quality wise, they are the same. So if she goes with iPhone, she'll like it just fine.

How can I get a replacement phone after T-Mobile killed my service?

Episode 1414

Alan from Simi Valley, CA
Cell Tower

Alan has had a bad experience with several cell providers and he doesn't know who to trust. T-Mobile shut down GSM, so he couldn't use his phone. He went to AT&T, and they gave him a data only contract, leaving him without the ability to call or get text messages. He also can't afford to buy a smartphone.

How can I prevent anyone not in my contact list from calling me?

Episode 1412

John from Santa Monica, CA
Truecaller

John wants to know how he can limit the number of calls on his mobile device to only his contact list. Leo says that's called White Listing and since we're now being bombarded with spam and robo calls, that would be a very good idea. Google Voice can do it, but he'd need to get a new number. He can forward his number through it and Google Voice will then filter out unwanted calls, though.

How can I update my GPS radar device?

Episode 1410

Lee from Rapid City, SD
Escort Passport IQ

Lee has an Escort radar detector/GPS device and he can't update the maps. Leo says that many GPS companies are getting out of the business because every smartphone has GPS and a maps app. The phone is constantly up to date, while the GPS device isn't. Escort has also joined the iPhone generation by making their own app that has crowd sourced radar data like GPS. So GPS devices are rapidly becoming obsolete. There may be a software/maps update at the Escort Radar Forums.

Dick DeBartolo, The Giz Wiz

Episode 1408

Dick DeBartolo

The Kids Connect Phone is a parent's "all-in-one security solution". It is the best way for parents to obtain peace of mind while their children are away from home.

The Kids Connect Phone is GPS equipped, which allows real-time tracking of the phone via the Android or iOS app, or on any web enabled device. Parents can also see where their children have been with the location history feature.

How can I move data from my old phone to my new phone?

Episode 1408

Cathy from Ventura, CA
Samsung Galaxy S7

Cathy has an old Samsung Android phone and she's ready to upgrade. She wants to know if getting a previous model from eBay a good idea. Leo says that she can get a good deal on one, but chances are it won't be updated. So she'd have to have it updated. Leo advises going to XDA Developers to learn how to root the phone to put a new version of Android on it.