John has a Samsung Galaxy Tab S4 and it has an OLED screen. Leo says that's a great model. Is it better than an iPad? Leo says an iPad has True Tone, which helps calibrate the image to the ambient light. Leo's opinion is that nothing beats OLED. But then again, we haven't heard if the new iPads will have OLED yet. Apple's position is that the iPad screens are great. But then again, iPhone X screens are OLED. If they do use OLED, they will be made by Samsung. So it won't be any better.
Chris has a SONY credit card and he has amassed a bunch of points to use to get a camera. Is the Sony A7 good? Leo loves his Sony A7R II. Great camera. But if you're just a hobbyist who loves to take snapshots, the Sony RX100 is a great point and shoot camera, but it isn't cheap at $1200. And if you have a ton of points, then the RX100 Mk. V is last year's model and it's still a great camera. It really comes down to just how much you want. Since Chris already has an Alpha camera, using the Sony A6000 would probably be a good choice as well.
Patrick uses WhatsApp, but he's concerned about security on his phone. Leo says that the danger isn't that the app will be malicious. It's a safe app if he gets it from the Google Play or iOS App stores. But it is owned by Facebook, and they will use his data for advertising. It isn't using personal details, but some details such as search data, likes, and keywords.
Patrick is also worried that his old iPad isn't being updated anymore. Leo says that while he won't get the most recent iOS, the security updates will continue. Nothing to worry about there.
Don wants to know if buying a refurbished iPad is OK. Leo says if it's from the manufacturer, then yes. Especially with Apple, who won't sell something unless it's perfect. And odds are, the refurbished item is simply a model that has been returned. It'll also have a new warranty as well. But Leo says he may want to wait a few weeks because Apple is about to announce new iPads and iPhones for the fall holiday shopping season. That will mean the current models will drop in price. And 64GB is plenty for internal storage.
This week's gadget from Dickie D is The Padcaster Ultimate Studio, which can transform your iPad into an all-in-one mobile production studio. The company says it's rugged and versatile, so you can create professional video anywhere and anyway you want. With the included wide-angle lens, Padcaster unidirectional microphone and dual mic/headphone cable, all you need is an iPad and your imagination. Use with your favorite apps to shoot, edit and upload video on the fly – or stream live right from the iPad.
John bought an 9.7" iPad Pro. It came with antivirus software. Does he need it? Leo says absolutely not. In fact, it won't even work. Apple's iOS software sandboxes everything and Apple has to approve all apps, so unless he jailbreaks his iPad, he is completely secure. So he should throw away that AVS because he doesn't need it.
Bob has found that the search feature in his YouTube app has stopped working. He uninstalled and reinstalled it, and it worked shortly, but then stopped working again. Leo says that it could be anything from the app itself, to the service, to the iPad itself. Leo suggests talking to the genius at the Apple Store. Meantime, he should try resetting his network settings.
Gene has an old iPad 1 and 2, but he's forgotten his iCloud password to it so he can't get the old data off it. Leo says that Apple has a system called iForgot to reset passwords, but Gene no longer has the phone number it's identified with. Leo says if he calls Apple and explains that he no longer has that phone and number, Apple can still identify him manually. Once they've verified that Gene is Gene, they can reset the iCloud password.
Barb wants to give her old iPad to her granddaughter. She wants to know how she can transfer her old data onto her new iPad and then wipe the old one. Leo says to connect her iPad to her computer and fire up iTunes. Then she can run the backup and sync utility (it should run automatically). Then, she'll check the iPad icon on iTunes and see when it's synced. She can also check encryption. That will encrypt everything including passwords. She'll just give it a master password, and then it'll backup the iPad.
Richard would like to only have one remote control. He has a Harmony 1000, and it almost does the job, but it doesn't have a TV guide that can pop up. Is there a remote that can do that? Or can he use a tablet like an iPad? Scott says he'd have to have something in between that could take the Wi-Fi signal of his iPad and then transfer it into an IR signal.