Google Music

Can I make an image backup of my mobile phone?

Episode 1429

Bob from Philadelphia, PA
Helium Backup

Bob has a dual SIM mobile phone with T-Mobile and he's having trouble going from one number to the other. He couldn't receive calls. He's tried to go to T-Mobile and has also done the factory reset and now he can get calls. But he's lost all his data. Can he get it back? Leo says the safest way to protect his data is to backup his data to his Google account. He can do this by going to "Backup and Reset" in settings. Then he could automatically restore it. This would save his settings, apps, and contacts, but it won't save his music or photos.

What happened to Limewire? (Part 2)

Hank from Westchester, PA

Episode 1039

Hank is wondering what happened to Limewire. Leo says they got sued out of existence. Hank's wondering if there's anything else similar to it that's out now. Leo says that Limewire is dead because people used it to illegally share music, according to the record industry, and when they won in court Limewire was blocked forever. This happened 2010. Piracy has never ended, though, and now Bittorrent is the piracy method of choice.

What's the best way to backup my music?

Alan from Baton Rouge, LA

Episode 1008

Alan has over 100GB of music in his iTunes library. He's at the point where he's about to run out of space. Leo says first thing Alan should do is get iTunes Match. For $25 it'll let Alan upgrade his songs to the best possible quality. Once he's run iTunes Match, he should delete all the tracks that have successfully matched from his computer. Then, redownload the matched music.