Micah has been frustrated with Skype making unwanted changes and he eventually just gave up and chose to use Google Hangouts instead. Leo says that the sad thing about Microsoft buying Skype is that they continue to dumb it down to make it "easier" to use. But it gets frustrating because it doesn't always help when it comes to sound quality for recording.
Nathan made "the switch" from the iPhone to the Google Pixel 2. He couldn't be happier. Leo says it's a great phone. Nathan ported his number to Google Voice, and it works great on his old number. But can he make Google Voice the default messaging app? Leo says no. He can make Google Hangouts his default messenger, and it'll show up in Google Voice. It'll even work on iOS.
Aaron is looking for an alternative to Skype for voice over IP (VOIP) calling. Is Google Hangouts a good idea? Leo says that Hangouts is a good option, but Google hasn't been giving it much attention to it as of late and may kill it.
Ken is a teacher who uses Camtasia Studio to record all his class lessons online for his students. He's tried Blab.IM and YouTube Live. Leo says that Google Hangouts is also good. They use something called WebRT which allows him to share a link for a larger number of people to watch, while having up to 10 people participating. He can also have a chatroom. Afterwards, it gets saved automatically to YouTube. It can also be watched on mobile. Hangouts is the best way to go here.
Isaiah has a video podcast and he's looking for a better camera with which to shoot not only in his studio, but also on location. Leo says that camcorders are on their way out, but they're still around. He'll want one that has live video out (via HDMI is best) that he can then connect to his PC (the HDMI port has to be on his PC as well). It really comes down to how much he'll want to spend, and if he already has a still camera, then chances are he already has a camera to do the job.
Laurie wants to conduct an online bible study with small audiences of up to 10 people. Leo says that Google Hangouts tops out at eight people, so that's pretty good. It also switches between active speakers automatically, and it's free.
John is a DJ for weddings and clubs. He's looking for software that would allow clients to text him without knowing his real number. Leo says that there were some products that don't work anymore, but getting a Google Voice account would work perfectly. They could text the Google Voice number and he can set it up to forward it to his mobile phone.
Bruce is having trouble getting responses with group texting through Verizon. Leo says that happens to his wife as well. Often they arrive a day later, sometimes not at all. Leo says it may be a handshake issue between carriers. It also could be that some people in the group text may be using iMessages with an iPhone. Most users don't realize that when they use iMessage, they're using data and not the SMS system. As such, some just don't get the message because they're on two different networks. The best solution is to go with a data only system like WhatsApp or Facebook Messenger.
Dan has two separate phones, an LG G3 and an HTC One on T-Mobile, with two separate SIMs ( a micro and a nano), and two separate lines. He can't figure out how to send multi media text messages in Google Voice. Leo says that Google just recently decided to support MMS, but it may have not happened yet and Verizon doesn't support it. T-Mobile does though, and Dan uses both.
Renzo says that he is using Google HelpOuts, which uses Google Hangouts, to provide counseling services. Leo says that this is a great idea for those who wish to help others and Google doesn't seem to publicize this enough. Users can learn to play an instrument, get psychotherapy, and tons of other options through HelpOuts.