Leo says that Fred is right to be concerned about the security of sending emails because the contents of the messages can be read along the way. If the email is going from one Gmail address to another, however, it would be secure. Ultimately, though, Leo doesn't recommend sending attachments at all. Opening attachments is how most people end up getting infected, and it doesn't just affect that person either. It will spread to all of that person's contacts, affecting their family, business, and the internet as a whole.
Holly is having issues saving files onto her hard drive and she's concerned that she may be running out of storage. Leo says that it's probably not the hard drive that's causing that — it's probably her cloud storage on Google Drive. She has a limited amount of storage online and if she's exceeding that, then she's going to have those problems.
Nikki bought a Chromebook and she thinks it's wonderful with no worries about security issues. However, the main account to open it crashes a lot and boots her back out. What can she do? Leo says she can "Powerwash" the Chromebook to get it back to factory default settings. She can do it before logging in. She can find out how to do this at support.google.com (here).
Christian is installing new computers at his accounting company. He's going to be transferring the data from one computer to another and wants to know if Google Drive will work. Leo says absolutely not. There are serious privacy issues handling a client's financial information and personal details. Carbonite is a better option that is encrypted. He'll want to be sure that the data is not only encrypted at the destination but also in transit and that the keys are well controlled, ideally only by him.
When Robert backs up his photos to Google Drive, it seems to strip out the GPS location EXIF data. Leo says that Google Drive won't show the EXIF data, but it is still there. He just searched his own photos and discovered it. It's probably a display settings issue. He also sees the EXIF data available in Google Photos. Google probably wants him to upload to Google Photos instead of Drive.
Gordon has made the switch to the iPhone and wants to know how to get his old WhatsApp messages back on his iPhone. Leo says that it was smart that Gordon backed it up to Google Drive, but WhatsApp says it depends on the phone being used. Since you recover chats from iCloud, Leo has a hunch it's not cross platform. Apple is very strict on how users can access data within the iPhone platform, but it's usually app centric.
Since Gordon backed them up, he can at least access them from Google Drive.
John has all his family on Google Fi and he has created a special email address for everyone to use to send images. Leo says he can do that, but Google Photos has a shared album feature, and that would be far easier. So how does he download the images to his desktop? Leo says he could use Google Drive, which has a setting to backup photos automatically. He can then sync it back to his computer with the Google Drive app. It's for Windows and Mac, but they are working on a Linux version as well. But he should look around, because there's probably one on sourceforge or something.
Rick backs up his computer to Google Drive. How can he make it automatically backup? Leo says Google Drive, DropBox, etc. have a sync folder. He can just put the files he wants backed up in that sync folder and it will backup automatically. He'll have to download the Google Drive app to do it.
What about the Google Pixel? Leo says he loves it. It has a great camera, is snappy, and has a gorgeous screen.
Rich wants to know how to transfer large files like audio books. Leo says that audio books aren't that big. But Rich still wants to know how he can he securely transfer them to his publisher without them being corrupted or pirated. Leo says that's a common issue. He shouldn't attach it in an email. Rich should send a link to the file that's located on a drive like Google Drive, ShareFile, or DropBox.
Matt wants to know how to get rid of his photos on Google Drive. He uses Google Photos, but there are photos on his Google Drive that's causing it to go up against his limit. He doesn't know how to find them so he can delete them.
ScooterX in the chatroom says that using drive.google.com/drive/quota will give him a list of what each item in his Google Drive is counting against his quota. He can also click in the settings and it will allow him to compress his data and recover some storage space.