Google Drive

How can I back up my photos and keep the EXIF data?

Episode 1361

Robert from Orange County, CA
Google Photos

When Robert backs up his photos to Google Drive, it seems to strip out the GPS location EXIF data. Leo says that Google Drive won't show the EXIF data, but it is still there. He just searched his own photos and discovered it. It's probably a display settings issue. He also sees the EXIF data available in Google Photos. Google probably wants him to upload to Google Photos instead of Drive.

How can I restore my WhatsApp chats to the iPhone?

Episode 1359

Gordon from Los Angeles, CA
WhatsApp for iOS

Gordon has made the switch to the iPhone and wants to know how to get his old WhatsApp messages back on his iPhone. Leo says that it was smart that Gordon backed it up to Google Drive, but WhatsApp says it depends on the phone being used. Since you recover chats from iCloud, Leo has a hunch it's not cross platform. Apple is very strict on how users can access data within the iPhone platform, but it's usually app centric.

Since Gordon backed them up, he can at least access them from Google Drive.

What's the best way to share photos on Google?

Episode 1348

John from Los Angeles, CA
Google Photos

John has all his family on Google Fi and he has created a special email address for everyone to use to send images. Leo says he can do that, but Google Photos has a shared album feature, and that would be far easier. So how does he download the images to his desktop? Leo says he could use Google Drive, which has a setting to backup photos automatically. He can then sync it back to his computer with the Google Drive app. It's for Windows and Mac, but they are working on a Linux version as well. But he should look around, because there's probably one on sourceforge or something.

How can I set Google Drive to backup automatically?

Rick from Torrance, CA

Episode 1339

Rick backs up his computer to Google Drive. How can he make it automatically backup? Leo says Google Drive, DropBox, etc. have a sync folder. He can just put the files he wants backed up in that sync folder and it will backup automatically. He'll have to download the Google Drive app to do it.

What about the Google Pixel? Leo says he loves it. It has a great camera, is snappy, and has a gorgeous screen.

How can I securely transfer large data files?

Rich from Tuscon, AZ

Episode 1312

Rich wants to know how to transfer large files like audio books. Leo says that audio books aren't that big. But Rich still wants to know how he can he securely transfer them to his publisher without them being corrupted or pirated. Leo says that's a common issue. He shouldn't attach it in an email. Rich should send a link to the file that's located on a drive like Google Drive, ShareFile, or DropBox.

How can I clear out space in my Google Drive?

Matt from Irvine, CA

Episode 1307

Matt wants to know how to get rid of his photos on Google Drive. He uses Google Photos, but there are photos on his Google Drive that's causing it to go up against his limit. He doesn't know how to find them so he can delete them.

ScooterX in the chatroom says that using drive.google.com/drive/quota will give him a list of what each item in his Google Drive is counting against his quota. He can also click in the settings and it will allow him to compress his data and recover some storage space.

How can I scan something with my Chromebook?

Wade from Minneapolis, MN

Episode 1275

Wade has a Chromebook and wants to know how he can scan with it. Leo says that the Epson All-In-One will scan to Google Drive. He can set up his Chromebook with Google CloudPrint and Google Drive, and then he can scan directly to it. Leo says that a Chromebook really is the answer for most people because they can store everything in the cloud and it's just simpler, more secure, and there really isn't anything you can't do with it.

(Disclaimer: Epson is a sponsor)

Why is my internet access slow when uploading photos to Google Drive?

Rick from Torrance, CA

Episode 1192

Rick has Google Drive, and he's noticed his internet slows down when it's syncing data. Leo doesn't think this is a likely cause for slowing down his internet, because these programs are supposed to be "nice" -- they only will use a small fraction of the available bandwidth. Rick can pause the activity on Google Drive to see if that makes a difference. It could take up more bandwidth during the initial sync.

Why can't I print a PDF?

Charlie from Missoula, MT

Episode 1166

Charlie can't print an attachment, but he can print other things. The attachment is zipped and when he unzips it, it's a PDF file. Leo says that in order to print PDF files, he'll need a PDF reader. Windows didn't come with a PDF reader until Windows 8, so most people wound up getting Adobe Reader. Leo says to open it in Google Drive, and he'll be able to print from there.