Gmail

Why am I getting a ton of bounced messages from people I don't know?

Vic from San Diego

Episode 1433

Vic is bombarded by email addresses that an email can't be delivered. Leo says that Vic's email has been "spoofed" by spammers and that they have been using his in the From address line. The bad news is that there's really nothing you can do about it. The good news is, it usually stops shortly as they move on to another email address to spoof. You can set up a filter to send those emails to the trash and never see them though. Use "Mailer-Demon" as the criteria. That's usually what sends the bounced spam message. For Gmail, click on the gear and then settings. Select filters.

Why doesn't two factor authentication work on my Gmail anymore?

Episode 1431

Saren from Los Angeles, CA
Google Authenticator

Saren hasn't been receiving the two factor authentication code he normally gets for his Gmail account. He would normally get it through his Google Voice number. Leo says it's insecure to send those two factor codes through SMS, because someone could spoof his number and get the text message. Google may have even stopped supporting SMS in favor of its Google Authenticator app.

What's a good email program that uses tags?

Episode 1427

Brian from Nashville, TN
Mailtags

Brian wants to know how he can use tags to stay organized on his email. Leo says that tags are great for searching and it makes it really simple to stay organized. Gmail can tag messages. Mailtags has been around for years and it works great. Leo used it a long time ago and it works in Apple Mail, which can be a challenge because Apple changes Mail with just about every version of macOS. It's also great for photos. Google Photos is great for tagging as well.

How can I create group email lists in Gmail?

Episode 1421

Will from Bradford, PA
https://en.wikipedia.org/wiki/File:Gmail_Icon.png

Will's mom works for a Church and she's looking for a way to access groups in Gmail when she creates group emails. She can't do it on her iPad. Leo has a crazy workaround: Create a comma-separated list of emails for a single contact. That single contact then becomes a mailing list. Leo says, however, that using Gmail to maintain the groups is not the best option, because it could be viewed as a spam mail. So Leo suggests a mailing list management service like Constant Contact or Mail Chimp.

How can I get my gmail account back from a hacker?

Episode 1408

Clinton from Alberta, Canada
Code

Clinton's Google account was hacked, and the password recovery was changed to another email address. Leo says that's why Google and Leo recommends 2 Factor Authentication so that he would be contacted should a password change happen. He can also use a secondary email. Clinton can contact Google and they can perhaps get his account back by answering questions that only he would know about.

He should keep in mind that if he used this as a recovery email for other sites, they are vulnerable as well. So he'll have to get it back ASAP before more damage is done.

What's a good webmail alternative to Yahoo?

Episode 1391

Rom from Culver City, CA
Gmail

Tom hears that Yahoo Mail is getting shut down and he's worried because he has over ten years of emails he could lose. What should he do? Leo suggests getting a Gmail account and then going into the settings and enabling the mail forwarding option, which will grab all the Yahoo Mail and save it to his new Gmail account. That way he can transfer all the mail and start using Gmail. Leo uses it every day. Tom should also register a domain name for himself and use it with Gmail, it will forward all the mail, and he can change it whenever he wants.