Gmail

How can I delete all the email off my phone?

Jeffrey from Las Vegas, NV

Episode 1481

Jeffrey has his email set to IMAP and he has thousands of emails on his phone. How can he delete them? Leo says if you go into your settings, you can have it deleted/expunged on the server. But that's in the client settings, on your phone. But it's not on by default. So if you delete them from your computer, which is easier, it should delete them from your Gmail. As for your phone, you don't really have a copy of the email on your phone. it's just a Window to the cached copy on the internet. So if you refresh the phone, the email should disappear.

How can I aggregate all my email into one domain?

Episode 1480

Neil from Phoenix, AZ
https://www.fastmail.com/

Neil wants to be able to merge all his email accounts to one domain that he owns himself. That way he can control his email account without relying on a third party. Leo says that's a good idea. And he can do that without having to run an email server. He can use Gmail to go out and get all his email and aggregate it into a central point. He can also attach the domain name to it, while able to route all his mail into different folders to keep them all organized.

How can I prevent getting spam?

Episode 1478

Terry from Bozeman, MT
Gmail icon

Terry's computer has gotten old enough that it can't be updated anymore. How can she set up a new computer so that it won't get spam? Leo says that free email is prone to spam, but each has varying degrees of spam filters. Gmail has really good spam filters, for instance. Leo recommends Gmail and she can have it go get her Outlook mail, then filter out the spam. She can also keep the mail on the webmail server, so it never stays on her computer.

How can I get rid of spam in Outlook?

Episode 1477

Larry from Burbank, CA
Gmail Icon

Larry is tired of spam and wants to know how to get rid of it in Outlook. Leo says to wash the email through Gmail. He can open an account at Gmail, and then have it pick up his Outlook mail. That way Google will wash the spam out of his email and then he can pick it up through his Outlook client. That's free. There is a paid service called OnlyMyEmail, but Leo says that Gmail does a great job.

How can I get my email app to notify me of new email?

Episode 1476

Gary from Ontario, CA
Gmail

Gary's wife is having issues getting push notifications for her email. Leo says she'll need to enable it in her Gmail account. She could also just turn on "fetch," which is a pull-oriented option. Leo says that using pull or fetch as her primary way will save battery life as it will just get the email whenever she opens the app.

The chatroom says that this is now a paid feature of Gmail Pro. Push notifications are no longer free with a basic Gmail account.

How can I redirect my email to Gmail?

Episode 1469

Greg from Riverside, CA
Gmail

Greg wants to know how to redirect his old email to Gmail. Leo says he'll have to talk to the web host and set up an email redirect. They have the domain name information and the MX records to redirect it. It's an easy change and it will instantly stop going to the old server and go to the new server. But all the old email will stay on that server. His web host should be able to help him set it up.

How can I recover an old Google account?

Episode 1464

Greg from Los Angeles, CA
Gmail

Greg has an old, inactive Google account, but when he tries to recover his password, it won't verify. Leo says it's possible that the account was deleted due to inactivity. The chatroom points to this support article at support.google.com for recovering a lost account. Though Greg's account isn't lost, maybe treating it as a lost account could solve the problem.

How can I move my old MSN email to Gmail?

Episode 1458

Donna from Arizona
Gmail

Donna has been subscribed to MSN's Butterfly service and she's having connection issues. Leo says that Microsoft would like her to move away from MSN and start using Outlook.com as her email. She could also use Gmail and just forward it. Leo also suspects that Microsoft is reselling service through her cable company. She can then use Gmail to go get her MSN mail and then tell everyone she's using Gmail so she can slowly transition to it.