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Back Up Your Photos to the Cloud

Your photos are likely the most valuable and irreplaceable things on your smartphone. This is why it's essential to have a solid backup in case something goes wrong, or you lose your phone. You can always just connect the phone to your computer and drag the files over, but this requires that you remember to do it frequently. It's even better if it happens automatically, and fortunately there are several places you can backup to in the cloud:

How can I access my photos in iTunes?

Avatar from Pomona, CA

Episode 1310

Avatar is having trouble getting his pictures from his iTunes backup. Leo says that iTunes is a really old program now and Apple really needs to completely rewrite it. There is a backup icon that will enable him to back it up. On a Mac, iTunes will backup everything. On Windows, it backs the images up to "My Pictures" when connecting the phone. Avatar will need a photos app to do what he wants iTunes to do.

How can I share my photos online?

Old Geek from New York

Episode 1272

Old Geek wants to share his sketches with friends. What's the best option? Leo says that uploading images to Google Photos is a great option. He can upload scans or photos of his sketches to Google Photos and then share links to his images to anyone he wants. He can also use a sharable folder and then send the link to the folder for them to enjoy. He could also use Flickr and Facebook.

What's the best cloud storage for back up?

Bob from Detroit, MI

Episode 1261

Bob needs a cloud based storage solution for being a digital pack rat. Leo says he should think about what he wants to store in the cloud and what he wants to store locally. If security is an issue, or if his data consists of large files like movies, then he should keep that locally.

The cheapest solution is Amazon's Glacier. This would be for things he doesn't need all the time. At $0.007 per gigabyte, it's ideal as a "just in case" scenario.

How can I back up my images from my iPhone?

Episode 1252

Lisa from Cypress, CA
Apple iPhone 6s and 6s Plus

Lisa has a few hundred pictures on her iPhone. What can she do to prevent running out of space? Leo says that chances are, she has plenty of room right now. But what if she loses her phone? That's why Apple has iCloud. Lisa can turn on and enable iCloud and it will backup the images via Wi-Fi. She'll only get 5GB of storage for free, but an additional 50 GB is only about $20 a year.

Why did some of my photos disappear from Apple Photos?

Episode 1250

Claudia from California
Apple Photos

Claudia is finding that half of her photos have disappeared in Apple Photos. She's taken her computer into the Apple store and talked to a genius but they have no answer, except that she has a second library. But the photos aren't there either. Leo says that the second library is the old iPhotos library. But that doesn't answer why her photos have vanished. They've also disappeared from her backup. Apple wants to wipe her drive and start over. Leo says it's common for tech support to want to wipe and go back to the original install. But the problem is, she'll lose her data.

Why does my image upload to Flickr fail?

Ben from Memphis, TN

Episode 1230

Ben is trying to upload his images to Flickr, but sometimes it just doesn't work. Leo says dragging and dropping isn't perfect and it may be better to use Flickr's Desktop uploader. But he shouldn't stop there. Leo suggests using Google Photos, which will give him unlimited storage. And if he's an Office 365 user, he'll get unlimited storage on Microsoft OneDrive for free.

Could I replace my external drive with cloud storage for my media?

Joe from Austin, TX

Episode 1227

Joe has a Mac Mini and he has been keeping programs on the internal drive and data on his external data drive. He wants to move all the data over to cloud storage, though. But he has about 160GB of data with movies, music, photos etc. Leo says that the amount of data he stores in the cloud will be limited by his upload speed. To get an idea of what his upload speed is, he could take his download bandwidth speed and reduce it by 75%, then divide that by the amount of data he wants to upload. It could take months.