Sandra's Epson Expression printer has "squiggly lines" when she prints. Leo says that means the printer head needs to be replaced and frankly, it's cheaper to just buy a new printer. But if it's brand new, then she should take it back. She can try cleaning the heads with the software utility first, as well as the alignment routine. But if she's done all that, then Leo recommends taking it back.
Oromay bought a Lenovo laptop and is having trouble connecting it to her Dell printer, and Dell says it's too old to support the Lenovo. So she's thinking of getting an HP printer. Why HP? Because she saw it on sale in the paper. Leo says that Laser printers would give her a lower cost per page, even though they're a bit more expensive up front. They don't do photos very well, though. Deskjets are better for photography and home use because the use isn't as intense as in the office. So Leo advises a wireless networking inkjet that prints photos.
Mike bought a new computer and now he needs to get a new scanner because his old one isn't supported in Windows 8. He doesn't want to spend a lot of money. Leo suggests Epson scanners. They're great and they're what he uses. They have several different models with various features, so he'll want to select the one that does what Mike needs.
(Disclaimer: Epson is a sponsor)
David bought an Epson Powerlite 2030 projector, but the image isn't very good with DVDs. Leo says that DVDs are 480p, and get upscaled to 1080p. If it's not very good quality, then the projector isn't upscaling as well as it should be. David should use HDMI cables from the PS3 to the projector.
Carl's dad is looking to replace his HP laserjet printer. Leo says laser printers have plummeted in price, and suggests getting an all in one. Epson makes a great one called the Epson WorkForce. HP makes some good laser printers as well. If you want color, everyone makes them.
PC World did a roundup last December and they said the Brother MFP9970 was the stand out.
Penny is building a backyard home theater to watch movies drive-in style. Leo says that's great! She'll need three things - a screen, speakers and a projector.
They make inflatable screens, but they're a hassle to use and expensive. Getting a hard screen is just as good. Penny will need a powerful projector that can handle the "throw" of a 16'x9' screen. Epson makes some good ones both home and pro. It depends on how bright she wants it.
LaVerne is ready to buy a new computer and printer and would like to know what Leo recommends. Leo says that if Laverne wants a laptop, then she should wait a few months until the new Haswell processors come out. Battery life will be doubled once that happens. She'll want to look for a 4th generation, Intel processor.
On desktops, there's really no need to wait and he recommends an i5 processor for most people. 4GB of RAM is the minimum, but no more than 8GB is really needed.
Michael is a hypnotist who needs a good video projector for a conference he's speaking at. He wants to know what would work with both laptops and tablets. Leo says that Epson is one of his favorites. Michael will also need an MHL adapter to move from the tablet to the projector. Michael needs to be mindful of the projector's "throw," or how far it can project. Then there's the Lumens (the brightness). The darker the room the better. Epson has a projector finder which helps to find a projector based on information about the room. Avoid PICO projectors.