donotcall

How can I get rid of telemarketers?

Jerry from Pennsylvania

Episode 1305

Jerry is using a MagicJack VOiP phone. Leo says it's very affordable at $20 a year. Jerry keeps getting telemarketer calls, though. Is there something that can block that? Leo says that telemarketers are using random dialers to call numbers, or they use lists that have been sold to them. The Feds have the DoNotCall registry, but that doesn't work for telemarketers who operate outside of the country. There isn't really a device that can block incoming unsolicited calls, but Leo advises using Google Voice.

How can I stop getting robocalls?

Bruce from Long Beach, CA

Episode 1262

Bruce has been getting a lot of robo calls lately on his cell phone. Leo says that's because a lot of them are coming from overseas now and they don't pay attention to the National Do Not Call registry. It's against the law to robocall cellphones. But since they're out of the country, they don't think they are bound by it. It's only going to get worse. Leo says that if he doesn't recognize the number, he just ignores it.

Why is my Bluetooth headset telling me one of my contacts are calling, when it's a telemarketer?

Larry from Burbank, CA

Episode 1103

Larry gets calls from telemarketers all the time over his bluetooth headset. It's very annoying. The device announces he's getting a call from one of his contacts, and when he answers it, it's a "Google specialist." Leo says that it's really easy to spoof a caller ID to prevent him from knowing who's really calling. And it's unlikely they have access to Larry's contact list in order to do that. It's more likely that his Bluetooth headset is simply misassociating the incoming call with a person in his contact list because the number is close. Carrier forwarding may also be the problem.