Crucial

Is my SSD drive failing?

Episode 1519

Mike from Dana Point, CA

Mike upgraded his computer with an SSD hard drive and after two years, he's getting a drive failure error. SuperDuper said that his hard drive was failing, and won't run. But Crucial, the drive manufacturer says that it isn't and could charge him $500 should they look at it and there's nothing wrong. Leo says it could be a false positive on the part of Super Duper. SuperDuper's SMART technology feature is designed to predict when your drive is going to fail. Problem is, it's not all that smart.

Can I use old RAM in a new laptop?

RAM

Episode 1366

Greg from Redlands, CA

Greg is looking to buy a new laptop and wants to know if he can still increase the RAM after he buys it. Can he plug in the RAM he has in his old one to boost the RAM of the new one? Leo says probably not. The form factor needs to be the same, and in most laptops the RAM is soldered in. He may be able to if it's SO DIM compatible, but then there's the speed issue.

Greg should go to Crucial or Kingston and use their RAM Picker to see what he'll need. If it comes up with something similar, then maybe it'll work, but it's not likely.