Heidi is worried about the Russian VPN Filter hack. She bought a Netgear router to replace it. Is she safe? Leo says that some Netgear models aren't protected, but if she installs the latest firmware, she should be OK, and NetGear does update routers automatically.
Greg was watching a live video stream and got a notification to update Windows and now it's in a loop and won't update. Leo says he's seen that issue. This is a case where running the updates manually is a better option. He can set his updates to 'manual' in Windows' settings. This is a good idea especially since Windows now updates to version 10 automatically without consent.