Fred is vision impaired and wants to know what devices would be good for him to suggest to others who have the same condition. He uses Siri on the iPhone and iPad. Are there others he can recommend?
Ken is in Canada and bought a US Amazon Echo through his sister, but most of the functions won't work with Canada's Amazon website. Leo says that features like Audible have different rights according to each country and it may be that they don't support those features due to copyright restrictions. Ken tried using a US Amazon account and everything worked. But even then, he may not be able to stream music or videos depending on the rights. Using the US site is a good workaround, though.
Kevin is having trouble with his two Alexa devices. They are intermittently going in and out. Leo says that if it comes back where it left off, that's just buffering of the internet and is a sign that his bandwidth isn't keeping up. If it's dropping out and coming back at a different time, then he's losing packets. Either way, it's an internet issue. It could also be iHeartRadio. It could also be congestion with wireless traffic. Kevin could use a Wi-Fi analyzer to see if someone's Wi-Fi hotspot is getting in the way.
Judy wants to know if her mother, who is in a nursing home, can be wired in to call the nurse outdoors. She can't pull the string to call the nurse. The chatroom says that Amazon has the "Add a motor drapery motor" that could maybe do it. But Leo says that the easiest thing to do would probably be to buy an Echo Dot for the nurse's station. That way her mother can do a "drop-in" with the Echo to call them.
Stephen wants to get a voice operated home device to make phone calls for his mother in law. Leo says that the Amazon Echo only works with other Echo devices. Google Home Assistant, however, can be linked to his phone and can make phone calls by voice. The chatroom says that Echo Connect will work to make phone calls, especially emergency ones. Leo says that these in-home voice assistants are a game changer, especially for older folks. They're also cheap enough now that he can put them in every room.
Mike is interested in the Anker Roav Viva. Leo says it's a great option for putting Amazon Echo into the car. Does it connect to his phone? Leo says yes. It will pair to Mike's phone through the Roav software and then play the music through his car stereo. It's quite clever. He'll want to check to see if it supports his car. Another option is called the Muse Auto.
Tom wants to know if he can connect his Amazon Echo Dot to his car. Leo says you can, but you'd need to turn your phone into a hotspot for it to work. And it will reboot every time you start the car. Leo says that the Roav Viva may be a better option. Then you run the Echo app through it. $50. So it's the same price as the Echo.
Mike is trying to connect his Echo to his Yamaha home stereo system, as well as his computer speakers. But when he starts playing it, it disconnects and plays on the Echo speaker. Leo says he'll have to set it up with the Echo app. The trick is to use the right command. He should be specific. For instance, he could tell it "Echo, play music in the living room."
Leo isn't sure how this will work, but TiVo is now supporting If This Then That, as well as Amazon Echo and others. TiVo also announced it would have a 'Super Bowl Skip' feature that would skip over the actual football game and show the commercials.
Charmaine wants to know if she can plug Amazon Echo into a surge protector. Leo says of course! Charmaine also worries that it's always listening. Leo says it is, but it doesn't actively listen unless she says one of four words: Amazon, Echo, Alexa, or Computer. It's only listening for those words. Once it hears the wake word, then it turns on the microphone and sends her request.