How do I fix malware and javascript issues?

Episode 938 (10:17)

Richard from Los Angeles, CA

Richard signs onto a web pages and when he goes to sign out, it won’t let him. He can’t even scroll back up to the top. Leo says that’s likely a javascript error. There is some malware that does “cross site scripting,” which captures mouse clicks and will cause a similar issue. Leo recommends running both a full scan of his Anti Virus software, and then adding a full scan from Microsoft’s Malicious Software Removal Tool.

Rootkit Revealer from Microsoft’s SysInternals site may also help and he can always reset his browser, clearing cache and history.