Why can't my computer boot past the BIOS?

Episode 1613 (2:01:59)

Alan from Wakefield, Massachusetts
ASUS VivoBook

Alan has an Asus laptop that's stuck in bios during bootup. Leo says that is called the boot loader. It's called the bootstrap process. If it's stopping, then that means the hard drive has failed. The master boot record in the hard drive could be damaged. Try booting to a USB drive. If that works, then you know that it's the hardware. If not, then it's a software issue.