Paul can't get into his business Facebook account and he doesn't know how he can get help with Facebook. Leo says that all he can do is contact Facebook. Paul should check out this help page at facebook.com for more.
Even more importantly, he shouldn't rely on that page. It's important to have a presence on Facebook, but he should make it in addition to a website he has built and controls. He shouldn't let a consultant be the middle man either. If they disappear, he can end up not having control of his site, like Paul did here with Facebook.