Corey is a gamer and is using a Corsair M95 mouse, but the driver software has "stuck" the buttons and even reinstalling the drivers doesn't fix it. Leo says it may be time for a new mouse. It sounds like the settings may be kept in firmware, though. He could look for a reset button. He should look for a tiny pin hole that will allow for that. But outside of that, if the settings can't be changed through the software, it indicates that the memory may have failed.