George has been working on some photos and videos on his iMac and he can't get them uploaded to iCloud. Leo says that Apple Photos is their new photo software for that. Leo says to make sure "iCloud Photo Library" is enabled. Apple doesn't seem to be able to get cloud services right.
Another issue may be that George has run up against his free amount, which is 5GB. If he ran out, he'll have to buy more. Leo says that Google Photos may be a better option. But Google syncs really well. Flickr offers 1TB of photo storage. If George is an Amazon Prime member, he'll get free unlimited storage.