Software

Apps, Operating Systems (Windows, MacOS, Linux), or pro level software.

Why Won't PopOS Linux Update?

POP-OS

Episode 1657

Timmy from Oak Hills, CA

Timmy installed POP-OS Linux on an old HP laptop. But when he reboots, it won't update the system files. Leo says that this is a common issue in Linux, where, for security reasons, unsigned software isn't allowed to be installed into Linux. Leo says he will need to get the new key for that version of Linux and install it through the command line. Once that's installed, it'll update. Talk to System76.com support and they'll walk through it. What about the KeyRing password? Leo says it's probably login credentials.

Can I Still Upgrade to Windows 10 From Windows 7?

 Windows 7

Episode 1657

Dan from Woodland Hills, CA

Dan is concerned about the end of life for Windows 7. How will that affect him? Leo says that January 14th is the drop-dead date for updating Windows 7. After that final Patch Tuesday update, Microsoft will no longer support or update Windows 7. Leo says it does not cause for worry, but it makes it worth considering updating to Windows 10. What Microsoft wants, ideally, is for everyone to buy a new computer. But people can buy Windows 10 for $139.  But here's something nobody at Microsoft will tell... users can still get it for free.

How can I remotely access my subscription services?

Netflix

Episode 1655

Eric from San Diego, CA

Eric travels a lot and he wants to take his workstation and create a server he can access online. But he's concerned that his subscription licenses won't be verified if he accesses them remotely.  Leo says this is why he hates copy protection. It's a hassle for people who play by the rules. One thing Eric could do is uninstall his Creative Cloud apps on one computer and reinstall on his mobile devices. That'll clear one of his licenses for use while traveling. 

Why is my photos folder jumping back to the top?

Windows 10

Episode 1653

P.J. from Butler, PA

P.J. is having an issue with his photos folder, where the cursor is jumping to the top constantly in Windows 10 file explorer. Leo says that is a feature in Windows 10 where it caches thumbnails after you open a photo folder. Youll notice a green line at the top growing from right to left. Once done, it jumps back up to the top. So you can either turn off that feature in the settings, or you can just wait until it does the caching. Also, check your sorting option is by capture date. You can also change the size of the thumbnail to make the caching faster.

Which Version of Linux Should I Start WIth?

Linux

Episode 1650

Timmy from California

Timmy wants to dive into Linux. What's his best option with a dual boot with Windows? Leo says that Linux is a great open-source option. Leo's current favorite version is Debian. It's a wide range of software to support it. But he may not find drivers to support it for the hardware unless he goes to the manufacturer's website. There's also a similar version called POPOS, which comes with just about any driver one can find out there. So that's a better option to get started. 

Will I be able to use my Windows 7 computer online after January 2020?

Windows 7 (RIP)

Episode 1649

Timmy from Oak Hills, CA

Timmy has heard that Microsoft is going to kill support for Windows 7 on January 14th. Is that going to be a security problem? Leo says essentially, yes. You'll be on your own as Windows 7 goes end of life. You can get Windows 10 for free in most cases if you still own Windows 7, and Microsoft is hell-bent on getting everyone to WIndows 10. Also, after January, most other browsers and other software updates will stop supporting Windows 7 as well. But if you take it offline, you can still use Windows 7. Just not for the internet. 

Is there a chatroom for tech questions?

VLC Media Player

Episode 1647

Paul from Louisville, Kentucky

Paul would like to know if there are chatrooms for tech questions? Leo says that the TWiT IRC Client runs 24/7. It's a general chat focused around Leo's radio show and podcast. But you can ask questions there, too. And there are IRC chat threads for just about any topic in the world. Just do a google search for "IRC (topic here)." Or (topic) Chat Channels.  Another option is a Dischord chat.