Apps, Operating Systems (Windows, MacOS, Linux), or pro level software.
James has an issue where Windows will boot up with the wrong drivers after a feature update. Leo says that during an update, Windows will select what it thinks is the best driver for your hardware. Even if you prefer to use the manufacturer drivers if you built the computer yourself, you're going to need to update your drivers from the manufacturer, and they may not have updated it yet for the latest feature update. So check every once in a while for all the latest drivers.
Tom grows saltwater coral, and you use an LED light to simulate reef light from morning to evening. But it's very smart and he needs to connect it to an app. It requires Windows, but he's a Chromebook guy. Is there an emulator that can work with Chromebook? Leo says that he thinks the hardware has a generic interface and a BIN file. There are Linux apps that can do that. Google is starting to support using Linux on a Chromebook, so that's one way to go.
Kai has a Raspberry Pi 4 that he's using to code in Python with. He's created a voice assistant and would like to add facial recognition. But he doens't know where to attach the camera. Leo says it's likely going to be a USB connection or HDMI. Leo suspects that there is a camera library in Python that will help. There's even a library for Face Detectoin called Shunya Face. Look on GitHub. Check out Instructables.com ...
Michael wants to install Linux on a bootable USB key, but it doesn't work. It goes straight to Windows. Leo recommends Rufus for creating a bootable key for Linux. But the first thing you want to do is change the boot order in your BIOS to check the USB port first. Then, turn off secure boot. Modern PCs have this setting to protect your computer against a rogue operating system. Third, modern OS uses UEFI, not BIOS. So your computer likely needs to reflect that in your USB key. So you want to be sure your Linux Distro is UEFI compatible.
Dana is blind and uses a screen reader. But it won't work with iDrive backup. Leo says that any Windows program should be readable. But it may be that the software uses a picture based text that can't be read by screen readers. It's certainly something that all computer companies should be made aware of.
Lanny says that Windows 10 is not updating properly, and he can't update Adobe Creative Cloud until it works. Leo says to run the Windows installer and select REPAIR. There's a good chance that the caller is dealing with a corrupted update file. The System File Checker should solve that problem. There is also a reset routine within Windows (Windows Key + Recover) that can also address the issue. Worst case, backup your data and reinstall Windows. But that's a last resort.
Dave installed Ubuntu Linux on the HP Stream and now he's having issues with WiFi. Leo says that HP probably didn't make drivers available for Linux, and so the community needs to figure that out. So chances are, there isn't a specific driver for the particular WiFi chip that his Stream uses. Leo recommends trying another version of Linux called POPOS by System 76. It's very similar to Ubuntu, but it has far more drivers available.
Microsoft has discovered a second bug to Windows 7, just a few weeks after Microsoft proclaimed the end of life to the operating system. The first was a wallpaper bug which Microsoft fixed, but wasn't the end of the world. This new bug may pop up when users try to shut down their computers, telling them they don't have the permission to shut down the machine. Microsoft has said that after the Windows 7 end of life, they won't be patching the OS anymore, but Leo suspects they'll fix this one.
Gary says that the Federal government won't allow the global entry into New York because the state doesn't allow access to DMV records since New York issues licenses to illegals. California, by contrast, sells DMV information to anyone. Leo says that privacy is an issue with DMV records when they sell the data to just about anyone who has money. It's ridiculous.
Glen wants to know if he should create a USB Key with Linux on it and boot to it. Leo says he can. It's called a Live Distro and just about every flavor of Linux does it. Leo likes PopOS. But understand that it will be a bit slower running off the USB key and eventually, it will wear out the USB key. But by then, you can decide if you want to install it or not, and they will probably offer that option on the distro. Will he still be able to see his Windows desktop? Leo says no. He will see the internal drive, but won't' be able to run Windows programs within it.