Apps, Operating Systems (Windows, MacOS, Linux), or pro level software.
Suzie uninstalled Microsoft Works from her old laptop recently and wants to know if she can reinstall it. Leo says that Microsoft stopped making Works in 2009. Without the installer, you're kind of out of luck. But there are other tools you can use in its place: ZoHo Office, LibreOffice, Microsoft Office on the web, Google Docs, all free. Suzie only really needs a Calendar. Leo says that Google Calendar is a good free option. There is also a calendar built into Windows 10.
Doug has three different Windows 10 computers, but programs operating differently on all three. Incredimail has gone away, and so he tried Mozilla Thunderbird. Leo says that it probably has to do with how each computer was set up, which prompted POP3 instead of IMAP. You'll need to uninstall Thunderbird and reinstall. You have to use an IMAP server and port. What Leo suggests exporting the profile on the right Thunderbird computer, and import it into the other two.
Neil has a Sony Vaio laptop running Windows XP and knows he should upgrade to Windows 10. Can he and still run 32 bit? Leo says that 32 bit won't be a problem with Windows 10, but the machine may be too old and not have enough RAM to run it. It's worth a try though, and you can roll it back if it doesn't work well. What you could try is to download the Windows 10 Media Creation Tool, burn it to a DVD and then boot to that DVD to see if it'll run. If it does, however, it'll likely be really slow. Leo advises using Linux on it.
Marie would like to save her ideas using a vocal recorder. But she can't pick up where she left off when she does. What can she use to edit her thoughts together? Leo recommends Auphonic. Leo also recommends using Garage Band on your iPhone. Another idea is Twisted Wave.
Joe upgraded to macOS Catalina and has now lost his ability to use Adobe Photoshop CS5. Leo says that's because CS5 was a 32-bit app, and macOS doesn't support 32-bit apps anymore. You can subscribe to Adobe Creative Cloud, but that's really your only option. You can subscribe to Adobe Photoshop and Lightroom for $9.99 a month. If you need other apps, then you're looking at the $52.99 a month full option. One thing to consider is buying Adobe Photoshop Elements. That's about $89.
Charles has upgraded to macOS Catalina 15.1, and now he's getting crashing due to an error with an iOS device. Leo suspects it may be a wifi sync issue between Charles' iPad and the Mac. So into the music settings and turn off sync library and see if that solves the issue. It sounds like a bug that Apple has to fix. Also, try opening the Activity Monitor. It'll show what processes are running and when you shut down, kill the sync process. That's not a great solution long term, but it could work until the fix comes in a future update. A complete clean install may also fix it.
Richard wants to become an app developer for augmented reality. How can he do it and create cross-platform apps? Leo says to learn Swift on the Mac, but also get PhoneGap, which will help you port any apps over to Android. But you'll lose some functions when you do because they tend to hide some complexity. Also, check out EDX.org. They have a great system called HOW TO CODE. There's also Doctor Racket.
Annette has to upgrade to Windows 10, and she wants to know if Windows Defender is the best and how to get rid of McAfee? Leo says getting rid of McAffee is your first priority. But simply uninstalling it isn't going to work completely. Go to the McAffee site and get their removal tool. Once you've run that, then you can turn your attention to upgrading to Windows 10. Download the Microsoft Media Creation Tool Disc Image. You'll want the November 2019 update version (#1909). Leo likes to put it on an 8GB USB key then to install Windows 10. Then boot to your USB key and run the update.
Jay updated his Windows 10 PC recently and it's completely screwed up now. He's had to reinstall several programs and the way the files are saved now is completely different than he's used to. Leo says he could try using the restore point, but they are inherently unreliable. It's also turned off by default, so he may not have a restore point anyway. So it's important to set a restore point BEFORE upgrading. And also, check and see if a program is still supported or not. Look to see if it's still being developed before an upgrade.
Gloria said she tried to upgrade to Windows 10 a few years ago, but it wouldn't let her. Leo says that things have changed, and Microsoft really wants users to move to Windows 10. So he recommends trying again. Here's an article how - https://www.zdnet.com/article/heres-how-you-can-still-get-a-free-windows-10-upgrade/