Software

Diego bought a service manual online for his car and he's having issues opening it through the browser. Leo says EDGE should be able to open PDF files, and it should be on the computer already. But when Diego does that, the CD freezes. Leo says it could be copy-protected, and that could be causing the problem. If he can get it off the CD, that would help. But they may have coded it in such a way that he can only open it through Internet Explorer due to copy protection. But Microsoft has killed Internet Explorer now. So Diego may be stuck. 

Tom hears that Windows 11 will require a Microsoft account. Leo says that's true. But what about for business? Leo says if he has an enterprise license, no. Leo says if he has individual computers, he'll need individual accounts. Just make a dummy account. They're free from Microsoft. Also, if he buys Windows 11 Pro, he can just use a local account, and not sign up.

Edward is having trouble logging into iCloud on his Mac. It just "beachballs" and then returns to the login screen. He can log in using just about every other device he has, but not his Mac. He's using the latest version of BigSur, too. What gives? Leo says you can try signing out and then sign back in again from another device to see if it clears out. You can also try booting into safe mode.

Leo suspects, though, that there's a security app on Edward's Mac blocking the login. Malware Bytes, for instance, will do this.

David would like to be able to record calls. How can he do that? Leo says it depends on the state. Some are two-party states, which both sides must agree. So he may have to inform the person he is about to record the call. Some states are one-party states, meaning he doesn't have to warn them. Leo says there are several apps that do it, including CallRecorder. Scott uses REV