Apps, Operating Systems (Windows, MacOS, Linux), or pro level software.
George is having issues with his phone screen going black when he opens his Facebook app. What gives? Leo says that the Facebook app is crashing and closes out when the screen goes to black. If you delete it and reinstall it, that should solve the problem.
Octavio wants to make a switch to iOS, but he wants to know how he can do backup while on the road and not use iTunes? He wants to also backup his Windows machine with the same option. Leo says that if you want a "trust no one cloud backup" then there really isn't going to be a solution. But a local backup is your best bet for that, and that means a NAS (network-attached storage). Leo likes Synology. It'll backup every machine, except Octavio's iPad. Your only option there is to iCloud directly or through iTunes.
Galant wants to know how he can get MS Works installed onto his new laptop. Leo says that if he doesn't have the original disks, it can be problematic to move a program over to a new computer. Works is more than ten years old, and as such, Leo recommends going with a replacement like Libre Office. It's open-source, free, and far more powerful. It's a full office suite and it's always kept up to date. It'll open his Works files.
Matthew's stepson wants to become a coder and wants to know how to find out what specs he'll need to create software. Leo says that there's a tool he can use called C# Profiling, which will analyze the app and see what resources it uses, and then highlight how much each process will use.
Bill is an app developer for iOS and he's looking at using Project Catalyst to create them for the Mac as well. Leo says that it depends on the app, whether it makes sense to have a desktop app as well. So it depends on the app. But Leo says that developers are crazy for Catalyst, and it's Apple's "dog food" for writing their own apps in it. So if Apple is using it, it would make since to go that route.
Jerry has a Lenovo desktop with two monitors. But the most recent Windows 1903 update has screwed up his multimonitor setup. It's reversed and he can't change the display order. Lou MM from the chatroom is a Microsoft guy and he said - reset the drivers for Monitor and GPU, Device Manager-> "View->Show hidden" -> remove (uninstall) all devices monitor and GPU. Completely remove the drivers and then let Windows Plug n play figure it out. Also make sure the device driver for the display is correct.
Don tried to sign in to Windows on his Lenovo Desktop and he can't access it. Leo says that he worries that Don isn't using the same Microsoft account to log in. Can he go to Best Buy to fix it? Leo says that Best Buy is fine, but Leo recommends finding a "shade tree mechanic" computer store locally, that will be happy to do the work in front of you. The best thing may just be to wipe your drive and start over with a fresh install of Windows.
Don got a laptop and now he's having trouble signing into Windows 10. Leo says to go to account.live.com/password/reset and reset your account. You should be able to reset your password that way.
Don also has a Note 8 and he can't get his authenticator to work. Leo uses a physical authenticator key called the Yubico, which always works because it's hardwired. Text messages can be compromised, or expire if you don't use them right away. Another option is AUTHY, which is great for moving from device to device.
Art is trying to rip a vinyl album to his computer. He uses a USB turntable and it's not capturing. Leo says that using a USB turntable is the best way to do it, but since Art is using a Mac, it's likely that the software he's using doesn't support Mac. But it also means he may not need that software. Leo advises opening the sound preference pane in the Mac, and see if you can see the turntable. If you do, then you can probably use Garage Band or Amadeus to capture with it.