Software

Apps, Operating Systems (Windows, MacOS, Linux), or pro level software.

How can I go paperless?

Going Paperless

Episode 1643

Christina from Bonsall ,CA

Sarah would like to go paperless in her office. How can she do that? Rich says that Sarah's Samsung Galaxy Note 10 has a built-in scanner capability and you can simply take a picture of your stuff and then use a scanning app that will then store your documents into the cloud, like in Evernote or Google Drive. Evernote's premium edition lets you search within it. But it's also proprietary, so Rich says that Google Drive is a better option. Scannable is Rich's favorite (iOS only). Google Drive will also directly scan using the "plus sign."

Here's some resources for blind computing.

Jaws

Episode 1643

Jim from Las Vegas, NV

Jim is blind and he uses JAWS as a screen reader for his computer. It's not cheap, but your state may have an occupational therapy program that will underwrite the cost. Rich says that there's a home edition for $90 a year. JAWS will read the entire screen and tell you where things are. He says he can do just about anything. There's also ORCA, which is an open-source option.

How Can I Install the Latest Windows Update?

Windows

Episode 1642

Michael from LA, CA

Michael is having issues upgrading to the latest Windows 10 update. It keeps failing. What can he do? Rich says that Mike can take his computer to a nearby Microsoft store and they'll do a free diagnostic to see what's going on. It sounds though like it could be some sort of virus or malware. Worst case, he can back up the data, format the hard drive, and start over with a clean install.

What is a Good Screen Reader for PC?

Dragon

Episode 1642

Mark from Mission Viejo, CA

Mark is losing his vision and would like to find a screen reader for his Windows 10 PC. He can't even read it with the text zoomed in. So he needs something that will do voice dictation and screen reading. Rich says that iOS13 will now speak almost everything on your phone screen. It's called "Voice Control." So now you can control your entire phone with just your voice. So go into the accessibility features and try that out.

The best software for voice dictation is Dragon Naturally Speaking. 

 

Why Did Windows 1903 Kill My Sound?

1903

Episode 1638

Jim from Spring Hill, FL

Jim updated to Windows 10 vs. 1903 and now he's lost sound support and can't record. Can he downgrade? Leo says he could, but not for long. Microsoft is going to force it on him sooner or later. There is a known issue with sound in gaming. Leo recommends updating to the subsequent updates after 1903. KB4515384 is a technote that talks about fixing sound issues in games, and Leo suspects it should solve Jim's problem. 

How can I stop my computer from booting in a loop?

ASUS Laptop

Episode 1637

Ellen from Costa Mesa, CA

Erin's Asus laptop has been stuck in a reboot loop, repairing "disk errors." What can she do? Leo says that the hard drive could be having issues, and Windows repair didn't "take." You can do a startup repair by going into safe mode, type Windows Key + Reset, and under advanced options, there is a startup repair option. You can also do it by using a 16GB USB key version of windows created by Windows Media Creation Tool and run the repair that way. You can then go into your BIOS and have it run the USB key first.