Software

Apps, Operating Systems (Windows, MacOS, Linux), or pro level software.

How can I get a text message when my solar power system goes down?

Solar Power System

Episode 1660

Scott from Laguna Hills, California

Scott has solar power and occasionally, the system will pop a breaker and go off. But he won't get notified that it's happened, even though he has an IP based system. How can he set up a text message that can notify him when it happens?  Leo says if it was public, you could use a service like If This, Then That, to send you a text. But since it's private, then you may have to create your system using an old computer or raspberry pi to run a process that would ping your system to see if it's up and running. 

Why does my browser keep resetting?

Microsoft Edge

Episode 1658

Larry from San Francisco, CA

Larry is finding that every time he removes a program from his computer, his default apps get reset. What gives? Leo says that Microsoft may be trying to get Larry to use EDGE as a default. It could also be Microsoft's attempt to protect your computer's database by erring on the side of caution. There is a way to prevent it. Over at SuperUSer.com, there's a way to do it with REGEDIT. That's scary though.

Why Can't I Install Chrome on My Laptop?

Chrome

Episode 1657

Michelle from Garden Grove, CA

Michelle bought a new laptop running Windows 10 S mode, but she can't install Google Chrome.  Leo says that Windows S mode won't let her download and install third-party apps that aren't in the Microsoft app store. So she has to get out of S mode. She can turn it off, download Chrome, and then turn it back on. But keep in mind that Microsoft's new EDGE browser is based on the Chrome engine. So she could just use that. Turn off S mode and life will be much easier.

Why Won't PopOS Linux Update?

POP-OS

Episode 1657

Timmy from Oak Hills, CA

Timmy installed POP-OS Linux on an old HP laptop. But when he reboots, it won't update the system files. Leo says that this is a common issue in Linux, where, for security reasons, unsigned software isn't allowed to be installed into Linux. Leo says he will need to get the new key for that version of Linux and install it through the command line. Once that's installed, it'll update. Talk to System76.com support and they'll walk through it. What about the KeyRing password? Leo says it's probably login credentials.

Can I Still Upgrade to Windows 10 From Windows 7?

 Windows 7

Episode 1657

Dan from Woodland Hills, CA

Dan is concerned about the end of life for Windows 7. How will that affect him? Leo says that January 14th is the drop-dead date for updating Windows 7. After that final Patch Tuesday update, Microsoft will no longer support or update Windows 7. Leo says it does not cause for worry, but it makes it worth considering updating to Windows 10. What Microsoft wants, ideally, is for everyone to buy a new computer. But people can buy Windows 10 for $139.  But here's something nobody at Microsoft will tell... users can still get it for free.

How can I remotely access my subscription services?

Netflix

Episode 1655

Eric from San Diego, CA

Eric travels a lot and he wants to take his workstation and create a server he can access online. But he's concerned that his subscription licenses won't be verified if he accesses them remotely.  Leo says this is why he hates copy protection. It's a hassle for people who play by the rules. One thing Eric could do is uninstall his Creative Cloud apps on one computer and reinstall on his mobile devices. That'll clear one of his licenses for use while traveling. 

Why is my photos folder jumping back to the top?

Windows 10

Episode 1653

P.J. from Butler, PA

P.J. is having an issue with his photos folder, where the cursor is jumping to the top constantly in Windows 10 file explorer. Leo says that is a feature in Windows 10 where it caches thumbnails after you open a photo folder. Youll notice a green line at the top growing from right to left. Once done, it jumps back up to the top. So you can either turn off that feature in the settings, or you can just wait until it does the caching. Also, check your sorting option is by capture date. You can also change the size of the thumbnail to make the caching faster.