Security and Privacy

Malware, viruses, hacks, and anything else that may compromise your identity online, computer, or digital device.

Government Hacked By Nation-State Hackers, Perhaps Russia

SolarWinds

Episode 1755

Russia may have hacked several local, state, and federal government agencies this week, according to the NSA and Secretary of State Mike Pompeo. With all the hallmarks of Russian hacking group "Fancy Bear," Leo says that the hack was discovered because the group went too deep and too far and triggered security software designed to detect such attempts. 

Why do I have to keep resetting my Windows password?

Windows 10

Episode 1754

Daniel from Fresno, CA

Daniel is having an issue with Windows 10, getting a notification that his Microsoft account has had its password changed. He has to verify his account. Then after a few days, the process repeats. Leo suggests turning on two-factor authentication and installing the Microsoft Authenticator app on your phone. It may be that someone keeps changing Daniel's password. Using two-factor authentication that will alert you and require an authenticator will prevent that. 

How Can I Unfreeze My Password After a Stuck Authentication?

Authentication

Episode 1753

Don from Dana Point, California

Don is having issues with his Microsoft authenticator app on his Samsung phone. Leo suspects an update didn't complete. So he says to remove the authenticator app and clear the cache. Start from scratch. Reinstall it all. Then he will get back in and use the fingerprint reader for authentication. That's the easier method. 

But get rid of every trace of it first.

Dashlane or LastPass? Leo says to use the one you like. There's also 1Password. Bit Lane. Leo has been using LastPass for a decade. But either LastPass or DashLane works fine.

Why Do I Have to Grant My Security System Access to My Photos and Videos?

Eufy

Episode 1752

David from Anaheim, CA

David has been looking at home security systems and they are so expensive for monthly fees. So he went with Eufy, which doesn't. But it won't allow him to share videos without access to his personal videos and photos, and his search history. Leo says they need access to a camera roll in order to save and share from it since that's where the videos are stored. That's a normal thing for iOS security. But that shouldn't impact search history. But Apple will split up each permission and then users can say no. Or say yes now, and then turn it off once he's shared the video.

Why do I keep having to log in when I go online with my VPN?

MacBook Air

Episode 1749

Ed from Huntington Beach, CA

Mike is having issues with his Macbook Air forgetting his passwords when he's online. He constantly has to log in. Leo says that this is a common problem with macOS, especially when you have 2 Factor Authentication enabled. And if you're using a VPN, your location isn't the same, which could be prompting macOS to make you log in again. Apple is good on security, obsessed with it actually. As such, it's likely that since Mike is using a VPN, the location changes, and thus, macOS requires a new login. So try turning off your VPN and see if the issue continues.

Is Apple CarPlay secure in a rental car?

Episode 1747

Ed from Clairmore, OK

Ed rented a car recently and it came with Apple CarPlay. Is that secure? Leo says it is because Apple makes it really difficult to break encryption. You just want to be sure to remove your device after you're done with the car rental. Select "Forget Device." Or don't use the car's internal telematic systems. Just the CarPlay. 

There's also a setting in Apple CarPlay that says "do not copy my contacts" to the car. Make sure you enable that so your contacts won't get transferred to the car's hands-free system.