Malware, viruses, hacks, and anything else that may compromise your identity online, computer, or digital device.
Security and Privacy
Jose is having problems using a VPN with his iPhone. Leo says you have to create a separate VPN profile for the phone to use. That's probably the issue. If that's not the answer, then look to see if the phone is defaulting to your wifi connection, without the VPN.
Ed rented a car recently and it came with Apple CarPlay. Is that secure? Leo says it is because Apple makes it really difficult to break encryption. You just want to be sure to remove your device after you're done with the car rental. Select "Forget Device." Or don't use the car's internal telematic systems. Just the CarPlay.
There's also a setting in Apple CarPlay that says "do not copy my contacts" to the car. Make sure you enable that so your contacts won't get transferred to the car's hands-free system.
Alex's iCloud account nearly got hacked, but fortunately, his 2 Factor Authentication feature stopped it cold. Leo says that more companies are going to require authentication as a security measure. Everyone should use it.
Joe is having trouble using Authy to log into his social media accounts. Authy is an authenticator that will give you a secure way to log into websites.
Joe also had to get a new phone after dropping his old iPhone into a pool. He took out the SIM, but now, the Authy issue has cropped up. Leo says the only way to fix it is to log into Authy, download the codes to your phone, and then try again. If that doesn't work, select "I don't have my authenticator," and they will email it to you. Then try to use it again.
You can also try turning on 2 Factor Authentication.
Apple announced their M1 based Apple Silicon Mac laptops this week, including the 13" Mac Air, 13" Mac Pro, and the Mac Mini. Leo says it's the first generation, and that's causing many to wait. Leo also says that RAM is limited to 16GB because it has been wired into the logic board. Called Unified Memory Architecture, it's known to be faster. So maybe we don't need as much RAM moving forward as we think.
Mario works at a government agency that has stiff security. He uses LastPass (a sponsor of the TWiT network) on his devices and wants to know if the government can see his data or his passwords? Leo says it's possible. They may have key loggers or screen readers that can see your activity and certainly monitor your online activity. He wouldn't be surprised if they have custom certificates that allow them to snoop, even if you're using encrypted security. But LastPass probably keeps Mario's activity safe.
Bob has been scanning old photos using an Epson FastFoto scanner. But it's slowing down his computer. Leo says a bug in the Epson scanning software could be slowing it down. Leo suggests going to the Epson website and making sure you have the latest drivers and software updates. But it could also be an issue thanks to macOS. Apple has been locking it down slowly and surely. Leo recommends going into the Security settings and make sure the Epson software has permission for full disk access. Also, Apple doesn't do well with the NTFS file format.
Don's friend has a PC that got infected and scammed by someone who took control of her PC by remote access. What can she do? Leo says that all hacking attempts are designed to scare her and get her to act without thinking and call a number. Once they have her on the phone, they can use a series of tricks to get her to think she'ss infected. Then, they charge her to "fix it." Leo says that odds are, the computer wasn't infected, but certainly is now thanks to the remote access hack.
Dan wants to know what password vault or manager to use for his 90-year-old father. Leo says passwords are annoying, to be sure. Everyone wants a password now, and it can be very problematic to remember a unique and random password to stay secure. So people use the same password over and over. It may not be an issue for logging into Facebook, but for your bank, it's a bad thing.