Malware, viruses, hacks, and anything else that may compromise your identity online, computer, or digital device.
Security and Privacy
Mario picked up a new HP computer, and he's now constantly getting popups when he's online. How does he get rid of them? Leo says that there's malware that can cause popups. Leo thinks Mario may have some malware installed on his computer from visiting a site he shouldn't have. It's a very common issue for Windows machines. Leo recommends going to the Windows recovery menu (Windows Key plus R) and select "reset this PC." If that doesn't do the job, you may need to go for the more radical option and have Windows reinstall itself. That's in the same menu.
Vee wants to know if she needs any more protection than her router to keep her safe online while she's teaching. She doesn't need to add anything to the router itself, but the best thing is to guard her online behavior and keep everything online up to date. Update the OS regularly, when available, as well as the apps. Your browser should automatically update. Also, the router needs to be kept up to date and periodically, it pays to look for an update for it. Also, change the password from default. Turn off WAN administration. And turn off UPnP (Universal Plug n Play).
Now that EDGE has replaced Internet Explorer as Microsoft's default browser, the company has announced a new Kids mode that can be turned on in the settings. There are two modes based on age .... 5-8, and 9-12, which can whitelist various websites and block others. Leo says that whitelisting will help parents to prevent their kids from going to sites they don't want them to visit. If a kid wants to go to a page that's not on the White List, a parent can be asked for permission.
Richard is having a major problem with Facebook. Someone hacked into his account and altered all his information. So he's lost complete control of every account he uses. Leo says that's what Two Factor Authentication , with an authenticator app. It can guard against. You can also set up trusted contacts, which can aid in verifying who you are as you are trying to get control back. But since it's too late for that, you can only hope to get ahold of someone at Facebook to get help in getting control of your account back.
The Clop Ransomware Team has attempted to encrypt networks from Universities around the country and threatened to release sensitive data. Colorado University sent out notifications this week that their network had been breached with ransomware, taking personal information and clinical data with a demand of $10 million in bitcoin. Leo says if you were a student at any of those universities, look for a notice advising you of the breach. Companies that have also been hacked include Kroger and Shell Oil.
Ed wants to know if he can use a YubiKey authenticator with his iPhone. Leo says it works great with the iPhone. It's what he uses every day, and he thinks that a hardware key is the best two-factor option. How does it work? Leo says you can get one with a Lightning connector or use the NFC mode and tap it on the phone.
Will it work for Linux? Leo says most flavors of Linux, yes. But there are a few that don't support it, but you can add some code to it to make it work. Here's how.
Scott wants to know if Authy is still the authenticator of choice. Leo says he still recommends it. You should always use authenticators for things like online banking. Your phone makes an excellent authenticator device. Google Authenticator is a great app to create your authentication code. But one problem is that if you get a new phone, you have to start over. But Google is changing that now. Authy allows you to save your authentication codes on their servers. Some may be concerned about that, but Leo knows the developer of Authy, and it's good and secure.
Microsoft says that a recent zero-day flaw has been patched in 92% of servers. But Leo says that doesn't mean that a bad guy hasn't gotten into the system before it was patched. So they could still be compromised.
Known as a "cross-site WebKit vulnerability," a critical security flaw in the iPhone IOS 14.4.2 or iOS 12.4.2 could cause a hacker to get into accounts on websites through it. Apple is patching the flaw and iOS users should update once available.