Security and Privacy

Malware, viruses, hacks, and anything else that may compromise your identity online, computer, or digital device.

How does LastPass work with a blind user?

LastPass

Episode 1660

Jon from Leesburg, Virginia

Jon wants to know how to use LastPass. He's having a lot of trouble as a blind man to use it. Leo says that while every company may not have a legal obligation, they certainly have an ethical obligation to make their software accessible. LastPass may have a full-time accessibility person, and if he contacts LastPass, they could help him figure it out. 

Is my Microsoft Account secure?

Microsoft Account Login

Episode 1660

Don from Springfield, IL

Don has noticed someone from the Ukraine has tried to log into his Microsoft account on a weekly basis. Should he be concerned? Leo says as long as you don't use the same password, have 2-factor authentication, and have a password manager like Last Pass, there's no way he can get into it. But make sure you have 2 Factor turned on just in case someone manages to guess the password. It will then ask for an authentication code from you through Microsoft Authenticator, which notifies you via text. It's very secure.

Is my new router safe online?

Eero Mesh Routers

Episode 1658

Charlies from Virginia Beach, VA

Charles got a new Eero mesh router all set up (Eero is a sponsor of the TWiT Network), but now he gets a warning that his router can be seen online. Leo says that the best thing a router can do is be invisible by not responding to any online queries. It's called Stealth Mode. That's what GRC's Shields Up will test. Most routers have PING turn on by default. But you can turn it off in the security settings. Also, turn off universal plug n play and file sharing. 

Should I use a password manager?

LastPass

Episode 1658

Craig from Venice Beach, CA

Craig is looking for a password manager and wants to sign up with LastPass (A sponsor of the TWiT Network and Studio). But is there anything special he has to do? Leo says that a password manager will not only store all your passwords, but it will also generate them for you. All you need to remember is the master password. Other options are One Password, Dash Lane and Bit Warden. Once you get LastPass all setup, you want to turn on 2 Factor Authentication so that if someone tries to break into or have your password, there is a second way to authenticate that will protect you.

Has My Bank Account Been Hacked?

Zelle

Episode 1654

Ding from San Rafael, CA

Ding got a notification recently about a Zelle transaction and wants to know if his bank account has been hacked. Leo says that unless they have your bank information, they can't. Signing up with an email account won't really do anything. But if one suspects something has happened, it may have been a keystroke logger or someone that stole information, but it's unlikely. If he is running Windows 10, then he should run Windows Defender, updating it regularly. There's no need for a third party AntiVirus. And he may want to change the bank account, demanding 2-factor authentication.

Congress Tells Facebook to Respect User Privacy

Facebook

Episode 1654

This week, Senators sent a letter to Facebook telling them to respect user privacy, especially when they request not being tracked. Turns out, even if users opt-out of being tracked, Facebook has been doing it anyway. Leo says that while he chooses to opt-out of having his online activity tracked, he understands that Facebook is a free service and they do have to pay the bills with targeted ads. But shouldn't they respect when someone doesn't want to be included?

Is my computer safe with Windows Defender?

Windows Defender

Episode 1653

Dave from Crystal River, FL

Dave has a Windows 10 PC running Windows Defender as his antivirus. Is that a good idea? Leo says yes. Defender does everything you need it to do, as long as you keep it updated. But AVS software can also give you a false sense of security. The last line of defense is your online behavior. That means avoiding clicking on links or opening attachments.