Security and Privacy

Malware, viruses, hacks, and anything else that may compromise your identity online, computer, or digital device.

Should I Uninstall My Adobe Flash Security Utility?

Episode 1697

Dino from Claremont, CA

Dino uses a label program to create address labels. But after an update, it stopped working. Support wants him to uninstall the Adobe Flash Security option. Leo says that's a problem because flash is a security issue itself and turning off the security app makes you vulnerable. Leo also recommends exporting out data and then finding a better label program.

Did I Get Hacked By Spectrum?

Spectrum

Episode 1695

Bill from San Diego, CA

Bill noticed his cable bill was higher than it should be. So he tried to use the online chat feature to get support. About an hour later, he discovered that his password had been changed by the support people, and he also learned that his account was hacked by the support person. Leo says that Bill should report them right away. He did and has not received any reply. What's his next step? Leo says that what Bill will want to do is go to all his accounts that use that email and reset passwords. It's a hassle to be sure, but a must.

Law Enforcement Now Has the Right to Get Your Browsing History

Chrome

Episode 1695

Falling by one vote, Congress failed to pass protections that would prevent government officials from accessing your personal browser history without your knowledge or consent. And there is no warrant required. Now they can just go straight to your provider and ask for it. Leo says time is ideal to start using a virtual private network (VPN).

Apple and Google develop location based app for tracking CoVid19 Exposure

Apple & Google

Episode 1690

Thanks to a new feature in both iOS and Android, if you encounter someone who has been exposed to COVID-19, the phone will be able to alert you based on the person's location data, and that of others they have encountered. And if you're sick, it will enable medical professionals to track the path of infection through phone location data. It's called "contact tracing." The new feature has met with protest though, because Apple won't give governments all the information. It will also be a voluntary download.

iOS Bug Crashes Leo's Phone

iOS

Episode 1689

A zero-day bug prompted a text message to Leo that caused his iPhone to crash. It's officially known as a "remote zero click." Apple is aware of the issue and is working out a fix for the next update to iOS 13. It was discovered by a security company in San Francisco this week, along with two other zero-day exploits. Leo advises updating to the latest iOS as soon as it comes out.

Was My Mac Hacked?

macOS

Episode 1687

Dave from Los Angeles, CA

Dave says his 10-year-old Mac got hacked, and his Apple ID password was changed. But he can't use his iPad until he verifies it. So he can't use it at all. Leo suggests wiping the old Mac drive and reinstalling the macOS. Also, change the User ID password. Dave will have to call up APPLE to reclaim it.