Security and Privacy

Malware, viruses, hacks, and anything else that may compromise your identity online, computer, or digital device.

Why Is My Linux Box Getting Notifications of Remote Log Ins?

Linux!

Episode 1826

Greg from Cypress, CA

Greg starts to get security issues after he installs an app called Gnome on his Linux machine. He's getting warnings of multiple logins. Leo says that he likes Gnome and it's not likely a security issue happening. Gnome is a graphical user interface, not the operating system itself. And if there's remote access to that Linux box, that means there's a server running in the background that's allowing remote access. If you don't use it, you can easily turn it off. 

How Can I Restore a Company-Owned iPad?

iPad Pro

Episode 1824

Jeffrey from New York City, NY

Jeffrey recently left his work and he got to keep the iPad Pro. But it's locked with Microsoft intune. What can he do? Leo says that you can probably unenroll it. It requires a certificate to support Apple's MDM (mobile device management). So delete the iTunes certificate and then delete the app.  If you can't get into the iPad, try booting into DFU mode. You can do that by googling your iPad model and DFU, and you can get step by step on how to do that. DFU will then restore the iPad to factory defaults. 

T-Mobile Admits to Hacking Breach

T-Mobile

Episode 1824

T-Mobile has admitted to a recent security breach that compromised the personal information of millions of its customers. The hacker who did it told the Wall Street Journal that their online security was awful and gave him unlimited access for over a week to customer data, including social security numbers and credit card information. Leo recommends every TMobile customer put a fraud alert on their credit account. It's free. The other option is a credit freeze, which will prevent any new credit from being taken in your name. The downside is, it'll prevent you from getting credit either.

Is Contact Tracing a Violation of Privacy?

Contact Tracing

Episode 1823

Tom from Riverside, CA

Tom is concerned about contract tracing through his mobile phone. Leo says that he has no problem with contact tracing, but what Apple and Google use through mobile devices doesn't really work. But they're also not turned on by default, they don't do anything unless a contract tracing app is downloaded and installed. So don't worry. They don't invade privacy.

Can My Company Monitor My Internet Activity?

VPN

Episode 1823

Lisa from Los Angeles, CA

Lisa hears that her company Wi-Fi is monitored. Leo says that her company has a legal right to monitor her online activity, so it's not private. But if she can use a VPN or is on an encrypted site, they can't see specific data, they can just know she's online. Be sure to be familiar with company policy when using the company's internet network and what potential consequences are. Can they put software on her phone or laptop? Leo says only if they own it. They don't have the legal right to put it on her personal property. 

Why Am I Getting Popups Warning of a Virus With McAfee!?

McAfee

Episode 1823

Penny from Seal Beach, CA

Penny keeps getting a popup that is warning them she has a virus and should update McAfee AntiVirus software, which she says she doesn't have. Leo says never click on a link from those popups. Leo says that Penny may have McAfee on her computer as trialware and not know it. So make sure to remove it, if it's there. Use the official McAfee Uninstaller here.  It could be malware since it wants her to click on a link. That's a red flag.

Why Did Windows Turn On Bitlocker and How Can I Get In?

BitLocker

Episode 1821

John from Algarve. Portugal

John is getting a message asking for his BitLocker key. He's never turned it on. Leo says that BitLocker is a Windows encryption app, and it uses certificates to unlock and lock it. It sounds like John may have turned it on during setup without realizing it. If he didn't make a backup copy of the certificate, and he loses it, he may be in trouble. But it does offer to save the certificate to a Microsoft account, so look there to see if the cert is there.