Networking

Wi-Fi routers, home servers, virtual private networks, and more.

Why did my Synology folder disappear from Windows?

Synology DiskStation DS718+

Episode 1664

Tony from West Palm Beach, FL

Tony has a Synology NAS, but the public folder disappeared from his Windows PC. And Windows won't let him browse to it. Leo says SMB has to be enabled for the folder to be discovered. It's the networking protocol that Windows uses. It will also give you a password challenge. But once you input the password, Windows should remember it. 

How Can I Have More Consistent and Fast WiFi?

Eero

Episode 1663

Chris from Miami, FL

Chris has everyone set up with WiFi through UVerse DSL, but he wants to move away from it because it keeps going down. Leo says that UVerse DSL really isn't' all that great. It's not like UVerse Fiber. He would like a hardwired system to his Eero. Leo says Eero has beacons to cover the space. Two would be enough (one base, one beacon). The benefit is that Mesh routers have a second back channel to talk between the MESH devices. That makes WIFI much faster. 

How do I reset my router?

Netgear Orbi

Episode 1662

Sam from Oceanside, CA

Sam looked in the settings of his Netgear Orbi router and made a few changes. Now, many things he uses on his network don't work any longer. Leo suggests powering down the router, count to 30, and then power it back up. If that doesn't work, you can completely reset the router. There's a reset hole that you poke a paperclip into and hold it until the lights blink yellow. You'll need to reset it up and give it a new password, but it will be back to the factory settings. Also turn off WAN administration, and universal Plug n Play (UPnP). You'll be back up and running.  

Has My Cable Router Been Hacked?

CM1000

Episode 1661

Charles from Virginia Beach, VA

Charles bought the CM1000 cable modem and a Netgear ORBI Router. But he's heard of a hack in cable modems. True? Leo says that there is a vulnerability called "cable haunt" that will allow someone to take over a cable modem. And there's no fix because the cable internet company doesn't want to do it since it'll take the internet down while they fix it. Additionally, the cable company wants him to pay for customer support every month to fix it. Leo says he has to keep putting pressure on the cable company to fix it.

Can I Put Multiple Hubs on My Router?

Router

Episode 1661

Tom from Atlanta, GA

Tom's router has four ethernet ports. Should he use them to install multiple hubs with switches or multiple switches? Leo says that switches aren't very smart on the whole, and switches are really just another name for hubs. What he needs is a smart switch to really isolate the traffic and maximize speed. Leo has a 24-port switch connected to his Orbi router and he uses that to connect all his devices that need a wired connection. That includes his streaming box and TV. 

Can my NAS be hacked?

Unraid

Episode 1651

Brett from Tacoma, WA

Brett is worried he's been hacked. He used UNRAID to create his own Network Attached Storage. But he recently got a message that he had 114 login attempts on his network. Leo says that it is very common. Any server that is online and attached to the internet will be attacked. Mostly by a bot that is programmed to look for servers online. Make sure you have security features that only allow logins from approved regions, IP addresses, or from your work. There should also be a feature that will lock out an IP address that keeps trying to log in.

Can I use my own router for FIOS?

Verizon

Episode 1651

Andrew from Brewster, New York

Andrew has Verizon FIOS and wants to know if he can use his own router. Leo says that Verizon bundles the router/modem together. Leo says you won't save any money since you have to use Verizon's modem/router anyway. But if you want to do your own router, you can turn off HDCP in the Verizon router and then use your own router for a better experience.  Here's a YouTube video on how - https://www.youtube.com/watch?v=w2Jr_0P0zwY

Can I Recover My Data From a Bad RAID Recovery?

Recuva

Episode 1648

Alan from Adelaide, AUS

Adam wants to create a new RAID 5 array, but his current RAID 1 system went belly up as he was converting to RAID 5. Can he get his data back? Leo says probably not through the RAID itself. He could take one drive out and try to recover, but Adam may have been too deep in the conversion process to restore the data. But the good news is, that he can take the drive out and plug it into the existing PC and see the data. If the data is mirrored, it should be easy to recover with a utility like Recuva. EaseUS also has a free drive recovery tool. He can probably use those to see the files.